They are a rip off

This is one persons opinion but after reading some reviews I think my impressions are spot on. Save your money and time and purchase elsewhere, may I suggest eFloors.com. The lousy customer service twits at TrueHardwoods dont want to know you if you are doing a small...
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1 comment
#2241582

So, you didn't like the policy of the seller, so you left one star. wow.

ID
#3290024 Review #3290024 is a subjective opinion of poster.
Location
Northbridge, Massachusetts

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New Reviewer

Given the runaround for a month and still have no product or update

I ordered 2K worth of flooring on 11/12. I asked for an update a few weeks in and was told it'd be delivered by the end of Nov. No update so on Dec 1 1st I ask for an update (via email) and got no reply. Texted and got a reply saying it'd be by the end of that week, then nothing, and now told it'd arrive to their warehouse Mon (12/7) and that I'd get an update then. Still nothing. No response to email and no tracking number. I text and get a "not at work now" response. Worried I was scammed of 2k. BUYER BEWARE!

User's recommendation: Steer clear of this company!

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ID
#2331016 Review #2331016 is a subjective opinion of poster.
Cons
  • No communication
  • No delivery of products
  • No updates
Loss
$1849
Preferred solution
Deliver product or service ordered

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