Anonymous

TrueDentalDiscounts.com keeps charging your Credit Card!!!!

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While the discounts this company gives through legitimate dentist contracts are effective and will save you money, especially if your dental coverage doesn't cover dentures or partials, they keep charging you the annual premium. When I signed up for discounts online with Truedentaldiscounts.com through Careington dental discounts in 2013 and picked a listed dentist, I did get about $1,000 of discounts in the following year. However, the site didn't make it plain that I was signing up for an automatic CC charge each anniversary year. I got charged automatically about $40 more the second year on my credit card, but I was still using the service in 2014, so I let it go. When I was automatically charged again in 2015, I called the company and they said they sent me an email or a letter giving me the opportunity to stop the $155.00 charge. They wouldn't cooperate in a refund, so I called the CC company to dispute the charge in 2015 and again, because of the same problem, in 2016. Discover Card gave me credit for both annual charges, b/c TrueDentalDiscounts did not reply to Discover Card in the two week time period given. Then in June 2017, I received the first letter ever from them, saying they were going to do an automatic charge on July 18, 2017. On June 23, 2017 I made notes that I called the phone number in the letter and was told they would cancel my payment. However, in 8/2017 when I got my Discover Card bill, they had charged me $155.00 again. I also found out the charges of $155.00 in 7/1015 & 7/2016 were actually under "AmericanTrueDentalCare", a different company name. So I filed another dispute with discover card and was also told that they would block any charges from $0 to $1,000 from either of these company names. I can't complain about the discounts being good. But don't sign up with this company who fraudulently keep charging you annual premiums, even when you ask them to stop!!!
View full review
Loss:
$465
Reason of review:
Problems with payment

Preferred solution: Dispute with Credit Card company gave me credit on my account. Bal due = $0

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