New Reviewer

Sketchy company

I ordered the three dog seat belts. It added a dog harness to my order for $16.95 that I did not order. No way to edit order. They will not tespond to me at all. They do not answer phones, e mail or text. There is no chat available as stated on website. Will call credit card company to stop payment. Scammers!!!
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ID
#1352448 Review #1352448 is a subjective opinion of poster.
Service
True Best Friend Customer Care
Reason of review
Order processing issue

I was scammed

I sent 15 dollars for 3 doggy seat belts, didnt get anything, they wont send my money back, SCAMMERS
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ID
#1184720 Review #1184720 is a subjective opinion of poster.
Service
True Best Friend Shipping Service
Reason of review
Order processing issue

Do not buy from True Best Friend (truebestfriend.com)

True Best Friend (truebestfriend.com) advertises free and discounted pet supplies. I ordered a "free" (for shipping of $5.95) pet seat belt and have never received it. After NUMEROUS emails over the past 3 months requesting status, I have only received autoreply responses. They continue to make this offer online. I requested an investigation by the Better Business Bureau in Atlanta GA (near where they are located) and they did not get a response either. I realize that it's only $5.95, but it really ticks me off that they are scamming pet owners. Please be aware and don't buy from this company and please pass the word along. Thanks.
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1 comment
#1429017

I too ordered a 3 dog seat belts, never received them, they scam people.

L. C.

ID
#1057850 Review #1057850 is a subjective opinion of poster.
Service
True Best Friend Shipping Service
Cons
  • That they did not deliver what they advertise
  • Do not deliver what i ordered
  • That they dont respond to my requests for information or refund
Reason of review
Problem with delivery
Loss
$6
Preferred solution
Full refund

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