Syd Fbw

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Blocked my phone number

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Trudels Auction Gallery - Blocked my phone number
Trudels Auction Gallery - Blocked my phone number - Image 2
I had been in touch with Yvonne, the owners wife. I was all set up to have people come over and help me move the furniture and items to their auction house when they were available. I showed her pictures of the items from our estate sale and she said that they would be able to sell them. Couple weeks after she said that they would take the items she sent me an email saying that they werent interested that they only sold fine art, jewelry, and China. She also blocked my phone number and it goes straight to voicemail, every time I try to call her. They never pick up their business phone. I dont understand why people are scared to use their words. They have a terrible business operation with very poor customer service. They need to learn how to treat people.
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Preferred solution: Apology

User's recommendation: Sellers Beware

Anonymous
map-marker Charlestown, Massachusetts

Trudels Auction Gallery Customer Care Review

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We had them consign items to their auction and were not happy. They did not write down what they took or nor dis they give us an inventory. When did get paid many things were missing and when we called them to ask they just said those things sold in a lot... Also was treated very rudely. I would think twice before calling them
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Reason of review:
Poor customer service
1 comment
Charlton Dyf

Exact same problem,had a very nice Roseville 15" Blue Bleeding Heart ewer in a lot of 2 nicer boxes,3 weeks later received a check for 20.00 for maybe 700.00(mininum) of antiques,guess who Im not consigning through EVER AGAIN!!!! Bruce W*****,01550

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