Penske Truck Rental
by WickedPiranha #15591732.0
I rented a cdl truck on 6/11/2019 for pick up on 6/14/2019. Got a reservation number and asked me for a credit card to reserve it.
I get to the kansas city location that is off of Front st and they tell me that in their system it shows as a web quote and that they didnt have any trucks....are you kidding me! I have an email saying it's a reservation and asked me for a credit card. This location is the worst, snake bitten twice by them for this.
I had a cdl appointment with the dmv. I have screen shots off the reservation and of the credit card info saying it was reserved
by PissedConsumer1403013 #1403013
About a week ago I reserved a U-Haul moving truck for a one-way trip approximately 1 1/2 hours north. I just received a phone call from U-Haul saying that there is no truck available at my chosen rental site and that the only truck available is about 2 hours north of...
by UncoveredBoxerDog #14128921.0
Rochester, NY (penfiled area) Had a confirmation text after making reservations that my rental truck would be at the Home depot at 11AM on Friday. I went to the Home Depot 2 days prior to see if they had me listed and they did. On Friday my truck did not show. Home...
Uhaul - U-Haul guarantee not worth a ***
by LavishQuail899 #13823291.7
Rent a 20 foot U-Haul, appliance dolly and moving pads. October 5 October 10 had email guarantee 20 foot truck appliance dolly and moving pads.
When I arrived in Jackson I got a 26 foot truck no appliance dolly and pads. Filed a complaint with Customer Service . Mrs. Collins called back the next day very rude and hung up before conversation with finish .
No screaming or hollering or cussing just too Busy to hear my complaints . I recommend not using U-Haul for multi state moving .
by ForsakenUguisu #14035471.0
I ordered a truck for moving, the next day that I made the reservation I had 3 phone calls changing the pick up location because the previous ones were not available. The day I was suppose to pick up the truck, I called an hour before my reservation to confirm...
by RecklessDeer #13775163.3
I scheduled an appointment for a pickup in U-Haul in East Providence Rhode Island for 9:30 a.m. the man at the desk told me that the appointment was for 7:15 a.m. which it wasn't and they gave away my reservation. Because or this the only U-Haul that had a trailer nearby...
by WordyBarnOwl #1403059
I reserved a 26ft.truck 11/11/2018 to be picked up on 11/18/2018 at 10am at Xenia country inn uhaul site. I get there and am told that they don't have the truck i reserved, the customer didn't bring it back?So the guy working at Xenia uhaul called Beavercreek uhaul and...
Uhaul - Very Disgusted
by DimTropicbird #13691571.0
Made a reservation a week in advance. Friday comes and my reservation is changed to pick up at 9:45am Saturday.
I get to uhaul and they tell me that i am unable to pick up my truck until 1:00pm. 1pm comes and i cant take it until 2pm.
We are sitting here in the uhaul parking lot waiting for a truck. Never rent a uhaul from the location on 352nd in federal way washington 98022