Troy Bilt
Reviews and Complaints
I haven't received my refund back
Preferred solution: Full refund
Track order
Purchased two products
User's recommendation: If you want to use it for more than one year, this is not the product for you
Track order
User's recommendation: Stay on top of any orders you place on line!
Proper belt for mower suggested size too big
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Verified ReviewerQuestion on an order cancel
Preferred solution: Full refund
Blade won't engage
User's recommendation: I would definitely purchase a troy Bilt again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carrollton, GeorgiaBronco 42 lawn tractor
User's recommendation: Buy anything but a Troy bilt product
Blade won't engage
User's recommendation: It’s a good product just a fluke event
Blade won't engage
User's recommendation: It’s my second Troy bilt. First one got me 14 uears
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Customer Service
I purchased a Chipper, Shredder Vacuum at a cost of over $1,000. It arrived yesterday and upon opening the box, I found two broken plastic pieces in the box.
I saw they came from the air cleaner housing. We called TroyBilt Customer Service. They said they cannot help us. They said this piece is part of the Briggs & Stratton engine and I need to call them.
I tried to call Briggs & Stratton and was disconnected.
I feel that I purchased this expensive equipment from TroyBilt and they should have been more helpful. The representative I spoke with only wanted to pass the problem off to someone else.
- Poor customer service
Preferred solution: Replacement of damaged parts from improper packaging
User's recommendation: Ask questions before you buy anything regarding policies for damaged products and returns.d
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carrollton, GeorgiaHelp with lawn tractor
User's recommendation: Don’t buy Troy bilt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBiggest waste of money ever I have had there top of the line snowblower for years now and it still looks brand new why is that cuz the pice of crap has never worked right the track wheels brake all t
Preferred solution: I would like to have a snowblower that didn't brake every time its used
User's recommendation: Do not buy one of thease
I bought two new troybuilt mowers and both quit working right within the first couple months
User's recommendation: Do not buy no troybuilt or cubcadet lawnmower
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasOrdered a Float Bowl Gasket/wrong size
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