Tropicana Atlantic City
Tropicana Atlantic City Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tropicana Atlantic City has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; Tropicana Atlantic City reviews note policy enforcement and cleanliness concerns.
Key Takeaways for Future Customers
- Expect staff reminders that service animals are allowed but pets are not.
- Bring awareness to property rules and follow the guidance: If you see something, say something!
Negative Feedback / Risk Areas
- Reports of pets in casino areas creating sanitary concerns and customer complaints.
- Perceived lack of security enforcement of hotel policies.
Positive Feedback
FAQ confirms service animals are welcomed and exempt from fees.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tropicana Atlantic City has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; Tropicana Atlantic City reviews note policy enforcement and cleanliness concerns.
Key Takeaways for Future Customers
- Expect staff reminders that service animals are allowed but pets are not.
- Bring awareness to property rules and follow the guidance: If you see something, say something!
Negative Feedback / Risk Areas
- Reports of pets in casino areas creating sanitary concerns and customer complaints.
- Perceived lack of security enforcement of hotel policies.
Positive Feedback
FAQ confirms service animals are welcomed and exempt from fees.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Severna Park, Maryland
Pets in the Casino
- - Dogs seen in the casino near South Tower; unsanitary behavior noted.
- - No pets allowed per Tropicana FAQ; service animals welcome; guard did nothing.
My daughter and I stayed at the Tropicana this past Mother's Day weekend. To my surprise, we saw 3 people with dogs at the slots machines near the South Tower.
One lady even had her dog sitting in one of the chairs next to her. This is totally unsanitary. Another man had his dog on his lap. Another man was wheeling his big bulldog around in a wagon.
According to Tropicana Atlantic City Hotel FAQs:
Can I bring my dog to stay at Tropicana Hotel in Atlantic City?
No. At this time, pets are not allowed. Service animals are welcomed and exempt from fees/other restrictions.
There was a security guard standing next to eh High Limit Slot room who did nothing.
This was totally unacceptable and again unsanitary. There should be better policing of your policies!
User's recommendation: If you see something, say something!
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You think these examples did not lie and claim “service animal”? Merchants are only allowed to ask “service animal due to a disability and what task are they trained to perform?”.
Once both are answered all questions stop and there is no policing. As a fellow patron, you should have informed staff and educated them that service animals are REQUIRED to remain on the ground.
Service animals are not required to be on the ground.
Yes they are. On the ground and leashed.
They cannot be carried, in seats or in shopping carts. Regardless, OP did not address her concerns with staff.