Tropar Airflyte Recognition Awards
Tropar Airflyte Recognition Awards Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tropar Airflyte Recognition Awards reviews show mixed sentiment: reviewers value the website and prompt responses and report low price levels, but some report a serious billing-related service failure.
Key Takeaways for Future Customers
- Website and customer service response are commonly praised.
- Pricing is reported as low by reviewers.
- Longstanding customers may still face strict order/payment policies.
Negative Feedback / Risk Areas
- Customer complaints about rigid policies when a credit card update triggers held orders.
- Billing and shipping delays led to extra costs for at least one customer.
Positive Feedback
Customers cite a good website experience and prompt replies from customer service, with generally low prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tropar Airflyte Recognition Awards reviews show mixed sentiment: reviewers value the website and prompt responses and report low price levels, but some report a serious billing-related service failure.
Key Takeaways for Future Customers
- Website and customer service response are commonly praised.
- Pricing is reported as low by reviewers.
- Longstanding customers may still face strict order/payment policies.
Negative Feedback / Risk Areas
- Customer complaints about rigid policies when a credit card update triggers held orders.
- Billing and shipping delays led to extra costs for at least one customer.
Positive Feedback
Customers cite a good website experience and prompt replies from customer service, with generally low prices.
Turn one complaint into a collective action
Santa Barbara, California
Order a glass
This contact was made because I could not find a contact number for the site in Texas. Question was answered promptly.
Thanks
Bad Customer Service
- The card on file was not updated, delaying the order.
- The order was held, incurring overnight shipping and overtime.
I have been a customer of Tropar Airflyte Recognition Awards since 1999. This is a no non-sense company that despite years of patronage, there are no exceptions to their policies.
Recently had a credit cards issued that was not updated on their system. When I placed an order I was told two day delivery, just barely in time for me to deliver to my customer. Because the card was not updated, they held back the order, left my company a voice mail, they claim and as a result I incurred overnight shipping charges. Now I also have to pay overtime for workers to work on Saturday to meet the Monday morning deadline.
Instead of someone using some common sense to say that this is a long time customer in good standing, ship the order and update the card later. They took a hard nose attitude and an opportunity to suck the customer "me" into paying them more money for expediting the order. Then they have the audacity to tell me they don't know how much they are going to charge me until they process the payment.
Beware, this company could cost you more money than it is worth. There are many supplier for your awards business to choose from.
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