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Verified Reviewer
New Reviewer

Payment

I sent 3 packages at the same time and i only got paid for 1 of them which was the lesser amount out of the 3. All my other two packages say on the website is (in Transit) and troll and toad customer service says the packages were never sent. I need this resolved.
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ID
#4335964 Review #4335964 is a subjective opinion of poster.
Loss
$160
Preferred solution
Full refund
New Reviewer

Missing package

Ive been trying for 2 days to get through to someone but their lines stay busy and they havent returned my email or phone call. My package is showing delivered but it never arrived.
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ID
#4232949 Review #4232949 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Failed purchases

Troll And Toad - Failed purchases
Every time I go to make a purchase, I input my debit card info to pay for my purchase, and every time it gets declined, and its only ever on this site nowhere else
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ID
#2053908 Review #2053908 is a subjective opinion of poster.
Location
Langley, British Columbia
Preferred solution
Let the company propose a solution
New Reviewer

Don't come here

toad water doesn't actually have toads in it. >:( it's very upsetting to me.
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ID
#1714181 Review #1714181 is a subjective opinion of poster.
Location
Gig Harbor Peninsula, Washington
Pros
  • Actually on the other hand sloth
Cons
  • No toads in the water
  • Very upsetting
Reason of review
Damaged or defective
Loss
$12
Preferred solution
nuke
New Reviewer

Order #'s 315349, 315532, and 315427.

Haven't received check, haven't received email offer confirmation for 2 orders that came in the same box as another order
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ID
#1266030 Review #1266030 is a subjective opinion of poster.
Reason of review
Order processing issue
New Reviewer

A messed up order

Hi my name is Cody i contacted your company last week to express my concern on a messed up order of mine I have still have not been contacted to figure out how we can resolve this issue I love ordering from y'all's company I would just like the correct cards in my order so please someone contact me as soon as possible so we can resolve this issue
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ID
#1265921 Review #1265921 is a subjective opinion of poster.
Reason of review
Poor customer service

Bad business

I sent in a order of MTG cards to troll and the toad to sell my total was some where like $161.00 . but they sent me $28.00 . now I have sold cards before and I know not to send cards that have damage. there is no way my cards where not up to par. they just straight up robed me. one card alone was valued at $58.00. and they would not send my cards back . they kept them and only gave me $28.00 . very bad business. why would they say one price and then pay another. they are just trying to cheat people out the money they are owed. which is wrong and is very bad business. and they should be ashamed of them selves for doing this to people .
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ID
#1218583 Review #1218583 is a subjective opinion of poster.
Reason of review
Problems with payment

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