Triton Showers UK
Triton Showers UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Triton Showers UK reviews show a 2.5 star rating from 2 customers, with mostly dissatisfied sentiment; 50% unfavorable and reports of slow turnaround, high price level, and poor communication.
Positive Feedback
Careful and knowledgeable engineers who are efficient when they attend, with jobs completed promptly on visit.
Negative Feedback / Risk Areas
- Repeated delays getting parts and no response to update, captured in Triton Showers UK customer complaints.
- Engineers arriving late or not showing, causing missed appointments.
- Perceived high pricing combined with unreliable communication and customer service.
Key Takeaways for Future Customers
- Expect skilled engineers but plan for potential waits for parts and service.
- Check warranty and consider alternatives if prompt support is essential.
- Confirm appointments and follow up proactively due to inconsistent communication.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Triton Showers UK reviews show a 2.5 star rating from 2 customers, with mostly dissatisfied sentiment; 50% unfavorable and reports of slow turnaround, high price level, and poor communication.
Positive Feedback
Careful and knowledgeable engineers who are efficient when they attend, with jobs completed promptly on visit.
Negative Feedback / Risk Areas
- Repeated delays getting parts and no response to update, captured in Triton Showers UK customer complaints.
- Engineers arriving late or not showing, causing missed appointments.
- Perceived high pricing combined with unreliable communication and customer service.
Key Takeaways for Future Customers
- Expect skilled engineers but plan for potential waits for parts and service.
- Check warranty and consider alternatives if prompt support is essential.
- Confirm appointments and follow up proactively due to inconsistent communication.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Purchase of a Safeguard + 8.5kW
I'd like to purchase a Triton Safeguard + 8.5 kW, my first-time purchase for a client. Also, I am requiring a Whale pump as well. Is this something you could supply?
Preferred solution: To purchase a Triton Safeguard+ 8.5kW shower
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cannot get parts
Company fixed the issue and I have been provided with product replacement. Having realized they had closed my ticket without actually actioning it, triton booked an engineer visit.
The engineer turned up and sorted the issue to his normal high standard.All well now. I emailed twice then called the company. Just as well I did call.
Suggest you do too if an issue. Triton staff have always been very polite and helpful.
Since no reply for an update via email I called Triton. 29th in the Queue.
Used call back option. 2.5hrs later received call from a very pleasant and helpful lady.
My initial ticket had been closed due to an error. Lady booked an engineer visit asap (9 more days to wait).Having read my review Triton answered my update request email.Waiting for an engineer and if of the previous standard I have had from them my issue will be resolved swiftly and to a high quality.
Triton expected part within 2 weeks.
Almost a month so far and still waiting. Not answering my request for update.
- When engineer comes out - very efficient
- Careful and knowledgeable enginners
- No response to request for update
User's recommendation: Don’t buy one. This is the 3rd time I have had to call them out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere are you?
The engineer was due between 10 and 12 this morning. Do far he is nearly 3 1/2 hours late and still no show!
Please contact me as a matter or urgency as I need to go out soon.
User's recommendation: Don't use them!
Companies Similar to Triton Showers UK
Aqualisa Products
Bristan
“They have given me a price for replacement parts that are silly expensive.Will try and get other part's...“
Showers to You
VADO
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.