Beth L Kfq

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Verified Reviewer
| map-marker Naples, Florida

Do not use this breeder

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My TT had terrible teeth that all needed to be pulled. She has a heart murmur and several other health problems which the breeder took no responsibility for. My friends TT from breeder went blind after a few years. Again, breeder takes no responsibility!
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User's recommendation: Do not use!

Daphne L Ten

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Verified Reviewer

A mistake was made by Susan and was not remedied.

Susan gave us a puppy that she assured us was gentle and did not even need to be crated! Turns out the dog is very confident and started attacking our 12 year old mix, and lunging at my husband.

We repeatedly asked for help and she told us to go to a trainer.

We met and worked with three trainers. We were told that this was a temperament issue and would always exist, that the dog would need a very firm and skilled hand. We are not trainers.

We wanted a calm and gentle dog and cant devote the time this dog required for maintenance training.

We were told by several trainers to return the dog.

We returned the dog in 4 months after doing our best job and Susan will not replace or refund any money - as though she hadnt picked the dog for us and knowing that we have an old dog!

She has said how well the dog was trained and wanted to give us the dog back until I said NO. Now she is changing her story.

She has the dog and the money.

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  • Healthy dogs
  • Will not take responsibility for matching temperament to home

Preferred solution: Price reduction

User's recommendation: Do not take her recommendation and bring your existing dog to meet puppies to make sure it is a good fit.

Susan S Jfr

We guarantee our puppies temperament is as we say it is upon receipt. We cannot control how you raise puppies and in what type of environment after 5 months.

From May through the end of September you consistently told me all was well. I posted all your text comments to me on my Flickr site (Daphne’s texts album) so those who may question my guarantee can see that you in fact were very pleased with Allie until 5 months later you weren’t. Everyone who met him upon his return or transported him to you and back expressed there was no temperament or behavior problem. He had no issue with people or other dogs and was actually a bit submissive.

TT adolescence is a time when pups test the limits just as humans.

After all - it is why they have the nickname - Tibetan Terrors. You chose not to get a second opinion or work with him

reply icon Replying to comment of Susan S Jfr

We spent lots of time with a variety of trainers and you mentioned how well trained he was when we returned him to you. I did mention in my texts when his behavior was extreme and you did not follow through in a way that that gave me confidence that you would help.

You said you would “replace” him and then you reneged. You did not return what we paid for him either.

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Larry P Yla

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Verified Reviewer
| map-marker Lake Worth, Florida


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She sold our puppy that we had a deposit on for 4 months, after sending us pictures and videos we were attached to the puppy

She has a psychological problem don’t be sucked in

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Preferred solution: Deliver product or service ordered

User's recommendation: Run don’t walk from this person she’s a disgrace and a scamm artist she sold my puppy because she got 200.00 more

Kalyna Jol

Good Morning, I don’t understand why you are revisiting this by placing a new post, you should tell both sides, also you’re saying that the comments made were the reason We didn’t get our puppy, when actually you decided it was to much of a hassle to do what you promised (deliver the puppy) only then did my comments come , either way it’s long been over , I removed one post and thought this was removed also I try taking it down, I wish you only the best, and to anyone reading my post, don’t let my unfortunate situation effect your decision Making as you might lose out on a great puppy All my best

Susan S Jfr
reply icon Replying to comment of Kalyna Jol

Like I said, we have the right to place our puppies where we feel they would fit best. I felt threatened by your behavior, returned your deposit and wished you adieu. This breed doesn't need to live with aggressive individuals - no puppy does.

Susan S Jfr

This is totally unfounded. I have the right not to place my puppies with someone who is completely unhinged.

You are very dangerous. If you treat people the way you treated me, you are a danger to the puppy and to others. Everyone who read what you said has agreed. You had people fearing for my life.

Do you really think I would then place a puppy in your home.

Not a chance. For anyone who is interested in why I chose not to place a puppy with this individual, email or text me for a copy/screen grab of what he said to me.

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map-marker Santa Fe, New Mexico

Absolute satisfaction

No complaints...this is a wonderful Breeder
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Karene H

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Verified Reviewer

Trisong Tibetan Terrier is absolutely the best breeder of these awesome dogs!! We purchased our Tibetan Terrier "Peyton Pursuit of Perfection" from Dr. Susan Schultz in 2014. She was a former show d

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TriSong Tibetan Terriers - Trisong Tibetan Terrier is absolutely the best breeder of these...
TriSong Tibetan Terriers - Trisong Tibetan Terrier is absolutely the best breeder of... - Image 2
Purchasing "Peyton Pursuit of Perfection" from Dr Susan Schultz and her husband Marty in 2014 was a great experience. They handled all the arrangements, and shiped her to us. She is perfection and everything they said she was! We have had Peyton for 6 years now, and she is my service dog and our loving companion. Peyton is an ambassador for her breed. We get stopped everywhere we go with questions about this beautiful well mannered dog. She is truly the love our lives!! Thanks Marty and Susan.
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  • Fantastic breeders if tibetan terriers
Reason of review:
Good quality

Questionable Business Ethics

The principal owner of Trisong Tibetan Terriers, has inconsistent and odd business practices.

Their website advises , to send deposits for purchase of their dogs.

The Trisong website, also advises to call the organization and or the Principal's cell phone as listed on the website, to assure that she will call back promptly.

The follow up communication is erratic. Voicemails, informing customers, that she will be unavailable to return calls for several days, listing specific dates, remain unchanged and not updated for as much as a month.

If you are able to reach or her or her husband, randomly , they present as rushed, chaotic, hurrying dogs to airports, to get them to customers.

Nevertheless, as a potential person of interest, who can drive to their home where they have their dogs, multiple squirrely reasons were created only through emails, making it challenging at best to actually meet with them and their dogs.

There is not necessarily anything inherently askew or inappropriate with their ethics as it relates to proper breeding, care and oversight of the dogs and facilities.

However, any reputable breeder and or business owner, with avoidance in having easily accessible and direct communication that is in opposition to what the business represents on their website, raises question of illegitimate business practice at the very least. Even if they chose to be selective in how they proceed with any potential customer, as reputable dog breeder's can be well intended necessarily scrutinizing. However, Trisong's advertising and communication are not aligned, not consistent and questionably sketchy.

As it relates to breeding dogs one may question whether there is diversion from credible and ethical practices related to the care and compassion of the dogs.

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Reason of review:
Poor customer service
Susan S Jfr

We just found out that above comment is from Dolbrook Tibetan Terriers in Lake City. We questioned the authenticity, because there was a lot of information that a normal buyer would never worry about.

I am not the one who called animal control Sue. Check with your buyers.

reply icon Replying to comment of Susan S Jfr

I did not write that, but hey blame it on me, You are the one having the problems, so why pin it on someone else?

Susan S Jfr

I am not a business. I happen to have availability on occasion.

I don’t have to place puppies. It isn’t how I make a living. If it was the that would make me a puppy mill. I absolutely do let people know I am hard to get in touch with because my priorities - especially in 2017-**** - was running a farm by myself in the dead of winter in northern Maine without internet or cell service btw.

My focus was caring for livestock in 5-6’ of snow and not killing myself. I have posted about my priorities on many occasions since returning from Maine. It is no secret that I am hard to get in touch with all the animals, working and law school.

I am very open about that. If I were in the business of selling dogs, I would starve because It is the last thing I care about doing on any given day.


Thank you for this post! Very helpful.

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