Tripp NYC Reviews
Tripp NYC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tripp NYC has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied and rating distribution skews unfavorable; recent Tripp NYC reviews cite poor customer service and refund issues.
Key Takeaways for Future Customers
- Expect responsive customer service to be limited; plan for delays when seeking help.
- Products noted as good quality but price level is high.
- Orders can show out of stock; follow up persistently for refunds or exchanges.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreturned calls and unanswered emails.
- Frequent reports of refund delays or no refund after returned items.
- Delivery disputes and closed cases without resolution.
Positive Feedback
Customers mention great product quality and occasional successful refunds after persistent contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tripp NYC has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied and rating distribution skews unfavorable; recent Tripp NYC reviews cite poor customer service and refund issues.
Key Takeaways for Future Customers
- Expect responsive customer service to be limited; plan for delays when seeking help.
- Products noted as good quality but price level is high.
- Orders can show out of stock; follow up persistently for refunds or exchanges.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreturned calls and unanswered emails.
- Frequent reports of refund delays or no refund after returned items.
- Delivery disputes and closed cases without resolution.
Positive Feedback
Customers mention great product quality and occasional successful refunds after persistent contact.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Broomfield, Colorado
Worst customer service ever.
- - Clothes are cute and of good quality.
- - Customer service was unresponsive and failed to resolve the FedEx delivery issue; we lost $250.
Tripp NYC oh my God lets get started. Absolutely cute.
Nice quality clothes. But wow the Customer Service. Lets just say atrocious with capital A. My fiancé and I placed an order which FedEx delivered to the wrong address..
they took a picture of the package up against a white wall and said delivered. Needless to say we never got our package and we are out $250.. not a problem I understand things happen. When I reached out to Tripp I called for a week straight before I could get a human being on the phone.
we emailed five times no response. Finally they get in touch with me and say oh yeah sorry sorry our phones arent good. I open up a case. They never follow up with me..
I have emailed over 10 times and call back every day for three weeks and I cannot get anyone on the phone. Finally I get a notice in the mail saying your case has been closed from FedEx for the wrong reason. Tripp Customer Service is the worst I have ever experienced in my 32 years of living.
Even if they could just respond back after promising to get back to me and say hey we are not refunding you or whatever but nothing is just ridiculous. We did nothing wrong and we are out $250.
- Great product
- Unbearable customer service
Preferred solution: Full refund
User's recommendation: Do not buy this product
New York, New York
Sizes are not as advertised and no response to emails/calls
I have been trying to get my refund for 2 months now. Im down $120, because I sent my pants back, which were considerably larger than the listed size.
User's recommendation: Do not order!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
If I could give this company a zero for this review, I would. All phone numbers don’t work. They lie about everything. I want my refund. $132 is a lot to pay for a pair of pants. Name is Sandy Green
- - Order out of stock in July.
- - Refund attempts made; no refund issued.
- - Took 2 months to get help; numbers now unavailable.
My order was out of stock in July. I have tried multiple times to get in contact with someone about a refund and once I did, but NO refund.
It took 2 months to get someone. Tried again and all phone numbers are no longer available.
- Out of stock and no refund
Preferred solution: Full refund
User's recommendation: Do NOT order. They lie to you. They suck. I wouldn’t say these things if it were not true. It’s just like there were stealing and yes I am pissed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
Company fixed the issue and I have been provided with full refund.
Refund received. Emails sent, phone calls made.
After a while the problem was solved but I would recommend to look into your customer service. Its problematic.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn #20289 refund
- - Communication with the company is hard; emails go unanswered.
- - We are still waiting for our refund after phone calls promising a refund.
Communication with the company is almost impossible, we've written many emails with no response. We are still waiting for our refund, and phone calls were made and we were promised our refund but nothing has happened. Very unhappy with the customer service.
User's recommendation: Dont buy from here if you are a UK customer.
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