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Had to make a return but had to go through pissedconsumer.

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It is a shame that the only way to contact them is via an online form. There is no reassurance they have received your message.

They don't even send an automated email to say that they've received the message and get back to you with an ETA.

However, after going through pissedconsumer I knew they received it, I knew they saw it and after a day I got a reply.

Again I think that is silly that we have to go through these channels as PC will get more of my respect and future use than the main company (in this case Tripp).

After conversing with them they did help me out there and then and arrange for a collection in order for me to return my order to them. So, to that, I am very happy.

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