Skip to content
  • Login
TripLog

TripLog

triplogmileage.com
What is your customer experience with TripLog?

TripLog Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • TripLog has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I will give a 85", "Find a company that answers the phone", "Typical company that tries toake communication impossible.", "Make sure everything is working completely before kick off".

  • Review authors value the most Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

View full overview ›
Show reviews that mention
phone appointment issue email waste blahhhhhĥhhhhhblahhhhhblahhhh directions phones account danger
Filter review
Sort by
Anonymous
map-marker Hixson, Tennessee

It’s not tracking mileage anymore. I’m willing to pay for a plan that suits me.

Its not tracking my mileage now. Im willing to pay for a plan that best suits me. I drive for Doordash and Im aware that my mileage is significally more than average.

View full review
Anonymous

He was great but my problem is not solved

Some people need to talk to someone on the phone every one is not computer smart they need more help.

View full review

User's recommendation: I will give a 85

Anonymous
map-marker Grenada, Mississippi

Pissed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No one ever calls me back iv called many many times in the past please call me at 440479**** Kenneth Anderson

View full review

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Shawn L Nrf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having issues

I lost all my information and need help. I'm not sure what happened, but all my information is gone. Please, help.

View full review
Maranatha Sum

Changed phones & now cannot.login to my account

Customer service is horrible as i need someone to answer the phone not a chat via a website!

Call me please as I'm in danger of losing $ everyday

View full review

User's recommendation: Find a company that answers the phone

Teddi Oxi

I need help and directions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Answer phone.

Give Simple directions on how to start this software.

Blah blahhhhhĥhhhhhblahhhhhblahhhh

View full review
Anonymous
map-marker Chicago, Illinois

Update email

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have a phone appointment Monday so hopefully I can get the issue resolved. I feel like this is a complete waste of my time trying to get something rather simplistic updated!!

View full review

User's recommendation: Typical company that tries toake communication impossible.

Tim C Rhb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not tracking drivers consistantly

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I have one driver that the app tracks but doesn,t show anything on the admin side!

Per recommendations from Trip Log i purchased Trip log drive devices

for all vehicles in fleet, they dont seem to track any drivers ( 1 worked till he left parking lot) !

Customer Service is non existent unless you have days to wait for a contact, THIS WAIT PERIOD COSTS $$$ TO THE BUSINESS EVERY MILE IS WORTH $ days with out tracking can be worth thousands

View full review
Loss:
$300
Cons:
  • Not dependable and difficult to set up correctly no service

User's recommendation: Make sure everything is working completely before kick off

Ryan D Wbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trilplog is editing/removing my trips automatically

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I can confirm that TripLog is changing what I input for my trips.

Today I input several trips, starting from home to Molly, then Molly to home, then home to Jessica, then Jessica to Avery, and then Avery back to home. I had $47 in reimbursement.

Now, without making any changes, it changed by itself to say only, Jessica to Averi, Averi to home.

Causing my reimbursement to drop significantly.

This happens all the time and causes me to lose money.

How is this happening and what is the fix? There's no reason it should be changed after it appears correct in the app.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article