TripIt
TripIt Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TripIt has 2.9 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Trips information.
Cons: No ability to share and merge business trips with the assistant, No call centre, No support.Recent recommendations regarding this business are as follows: "Stay away from Pro version", "Frustrating", "Think twice before you sign up with them", "Just book through the airline. Trying to reach these people is a nightmare.", "I really like Tripit".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TripIt has 2.9 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Trips information.
Cons: No ability to share and merge business trips with the assistant, No call centre, No support.Recent recommendations regarding this business are as follows: "Stay away from Pro version", "Frustrating", "Think twice before you sign up with them", "Just book through the airline. Trying to reach these people is a nightmare.", "I really like Tripit".
Review authors value the most Billing Practices and Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top TripIt Reviews
"They Addressed the slight Issue Immediately"
it was fixed in a couple hours ... I didn't have to wait... I really like Tripit and will continue using them for many years to come as I have for many years...
"Cannot connect bluetooth"
Customer service useless, non-responsive. Product cannot be used without Bluetooth connection. How to connect remains a mystery :-(
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bodo, Nordland
Resolved: Pro account trips deleted, can not add trip
Company fixed the issue and I have been provided with apology. Account reset
Trip disappeared from my pro account. Can not add new trips manually.
Customer support gives bs replies. Stay away from this app, at least in Pro version.
User's recommendation: Stay away from Pro version
Santa Barbara, California
Cannot connect bluetooth
Customer service useless, non-responsive. Product cannot be used without Bluetooth connection. How to connect remains a mystery :-(
Detroit, Michigan
No customer service
I have 3 email accounts. I have tried all 3 to reset my password, when I click on the links they are all expired.
User's recommendation: Frustrating
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Riverside, California
Customer service absolutely sucks
TripIt is wonderful when it works, but when something happens and you have no way after you spent hours going through their fact sheets to resolve it. If you submit a ticket, it doesnt get answered.
Their customer service is almost nonexistent.
I spend all my time looking for an alternative to them. I would rate them A+ plus if only they had decent customer service
User's recommendation: Think twice before you sign up with them
Warren, Michigan
Travel
Never got through. Booked through you and need to modify my reservation.
Trying to reach you is a nightmare.
I need your help and cant get it. Never again.
User's recommendation: Just book through the airline. Trying to reach these people is a nightmare.
Veenendaal, Utrecht
Wrong phone number
The phone number for TripIt in your system is incorrect. I did not speak with anyone or get my issue resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palm Springs, California
They Addressed the slight Issue Immediately
it was fixed in a couple hours ... I didn't have to wait... I really like Tripit and will continue using them for many years to come as I have for many years past
User's recommendation: I really like Tripit
Cancel charge
This is the second time that I have asked you to cancel my services. I do not use these services.Again, discontinue current and future charges.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account
I opened a Tripit account this morning. I am unable to use it and need to conceal it now. Instructions are impossible for me to grasp.
cghson@***.com
- Too complex
User's recommendation: Need more clear cut instructions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
Cancel account
I opened a Tripit account this morning. I am unable to use it and need to concal it now.
Instructions are impossible for me to grasp. Tried to follow instructions for cancellation and found them more confusing than helpful.
Tried my phone and my computer. Just want out.
cghson@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
Support problems
Hello!
It is absolutelly impossible to reach TripIt support team. No calls answer, no email reply with needed information, no support at all.
I need to merge business trips from my acc to my colleague but it still does not work even we both have TripIt Pro accounts.
I kindly ask TripIt support staff to contact me by taina.popkova@***.ae and help to solve the problem asap.
- Trips information
- No ability to share and merge business trips with the assistant
- No call centre
- User dissappointment
Preferred solution: Impovement of TripIt support level and user experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWanted to ask about Tripit
Someone scammed me using your site that they provide me jobs in your company and later they told to invest me.. so please i want to know about it
Preferred solution: Full refund
Phoenix, Arizona
Account
Trouble merging accounts
Thanks in advance for your help.
Have a wonderful day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pleasanton, California
Service sucks x 100
New account after isp dissolvedcould never get recog of new e mail. Awful 0000000000000000000000000o
Problem with account
No one want to help you are to difficult to deal with wont call wont reply to emails. You need to fix this
- Poor service
Preferred solution: Fix the problem
User's recommendation: Watch out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan Not Create Account
Hello,
I am trying to create an account and every time I do it says the page can not be reached. I have to have an account made to be able to add travel information to my bosses itinerary.
Thanks.
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