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New Reviewer

The worst experience i have ever had with this seller

I have ordered a trink impossible glass 2 for my one plus 7T and they have delivered a wrong product. Not able to contact their support as the number given is not working and the chat is not active.
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ID
#1776738 Review #1776738 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$549
Preferred solution
Full refund
New Reviewer

Order details not received after online payment, unable to contact their customer care

I have brought around 40+ screen guards form TRINK SHOPPING, for the first time i have faced this issue. I am not able to contact them via email, phone and chat. I have ordered 3 glasses and total cost is 848/- Let know ways to contact them. I have not even received order details but payment was confirmed. Sunil N
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1 comment
#1892550

The situations are still the same I guess. I did not read these before I ordered from trinkshop.

My mistake!! Now I am sufferng because of that. I had ordered 3 tempered glasses from trinkshop.com 10 days back and got a confirmation email that the order has been placed. Since 10 days I have not got any email communication of what is happening on that.

In the website the order status is "processing" since day 1. As stated above the cuatomer care number on the site +91-1169****50 does not work. Also the email address "SUPPORT@***.COM" seems non existent or is full so that the emails are bouncing back. There is no way to contact them.

I had done an online payment and my money is gone. Everyone, please dont make any online payment to this website.

You can give a try on COD, but there is no guarantee that this will reach you in time or reach you at all. Better, refrain from this website.

ID
#1534772 Review #1534772 is a subjective opinion of poster.
Reason of review
Unable to contact customer service in all the possible ways
Loss
$848
Preferred solution
Let the company propose a solution
New Reviewer

Resolved: Non delivery of order after online payment

Update by user Nov 27, 2018

The product was delivered. Even though after a long wait, but received it.

Original review posted by user Oct 28, 2018
This was in regards to my interaction with Mr. Monga (+91 9999* 75012) for an order of 2 Impossible Glass (Scratch Guards) and 1 USB Charging cable for I-phone 7 plus. As per my discussion with him, I had transferred Rs. 599/- on the 12th of October 2018. I was promised the products to be delivered in 5 days. The order was not delivered and I started following up with him but he hardly responds through WhatsApp. I am not able to reach on this number as he is traveling abroad and only interacts through WhatsApp. I have sent several requests through their 'Contact Us' section on their website - https://www.trinkshop.com/contact-us/ but no one has responded yet. Whenever i send an email on SUPPORT@***.COM, the email bounces back. Tried several times reaching on their number +91-1169****50 but its invalid. I have been requesting this person N number of times but he doesn't bother to send my order. Everyday he commits that the order will be delivered in 2 days but that never happens. Request you to please look into this anThis was in regards to my interaction with Mr. Monga (+91 9999* 75012) for an order of 2 Impossible Glass (Scratch Guards) and 1 USB Charging cable for I-phone 7 plus. As per my discussion with him, I had transferred Rs. 599/- on the 12th of October 2018. I was promised the products to be delivered in 5 days. The order was not delivered and I started following up with him but he hardly responds through WhatsApp. I am not able to reach on this number as he is traveling abroad and only interacts through WhatsApp. I have sent several requests through their 'Contact Us' section on their website - https://www.trinkshop.com/contact-us/ but no one has responded yet. Whenever i send an email on SUPPORT@***.COM, the email bounces back. Tried several times reaching on their number +91-1169****50 but its invalid. I have been requesting this person N number of times but he doesn't bother to send my order. Everyday he commits that the order will be delivered in 2 days but that never happens. Request you to please look into this and This was in regards to my interaction with Mr. Monga (+91 9999* 75012) for an order of 2 Impossible Glass (Scratch Guards) and 1 USB Charging cable for I-phone 7 plus. As per my discussion with him, I had transferred Rs. 599/- on the 12th of October 2018. I was promised the products to be delivered in 5 days. The order was not delivered and I started following up with him but he hardly responds through WhatsApp. I am not able to reach on this number as he is traveling abroad and only interacts through WhatsApp. I have sent several requests through their 'Contact Us' section on their website - https://www.trinkshop.com/contact-us/ but no one has responded yet. Whenever i send an email on SUPPORT@***.COM, the email bounces back. Tried several times reaching on their number +91-1169****50 but its invalid. I have been requesting this person N number of times but he doesn't bother to send my order. Everyday he commits that the order will be delivered in 2 days but that never happens. A message to all customers - dont make online purchase from this website. You will end up begging for your product to be delivered but no response. Hope i get my order delivered in this life span...
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Resolved
ID
#1390000 Review #1390000 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Product
Trink Shop Cell Phone Screen Protector
New Reviewer

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So I was promised by the So called best company for screen guard in India that once I receive the courier I will get some money refund in my paytm. 1) haven’t received yet secondly after telling the best company in India that I won’t receive the next order the company promised me that they will refund my amount and do I replacement but please accept the second order. after telling them that I don’t want my full refund just what was promised by mr monga abt my previous amount difference and a replacement the so-called best company of India promised me that they will dispatch the courier by today itself but please accept the second order. now what the so called best company does that gave me tracking id but failed to give it to the courier guy as the shipment was not ready….. FALSE PROMISE FALSE PROMISE… None of the promises made by the so called best company of India has fulfilled till yet. have given you enough time and trust.. Don’t play with customers emotion. FYI don’t care if I get my refund /replacement.. but will make sure to post everywhere on the internet about the same with the pics and live support chat which I saved and WhatsApp chats as well.
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1 comment
#1588790

Never trust trinkshop.com They will never refund or deliver your order if you have made an online payment.

ID
#1054449 Review #1054449 is a subjective opinion of poster.
Product
Trink Shop Cell Phone Screen Protector
Reason of review
Damaged or defective
Loss
$10
Preferred solution
Let the company propose a solution

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