Trinity Health
Trinity Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trinity Health has a 1.0 star rating from 1 review and overall sentiment is negative, with consumers reporting high prices and limited service options.
Positive Feedback
Patients praise the quality of doctors and clinical care, which is cited as the main reason people remain with the system in many Trinity Health reviews.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and unresponsive billing support are central to Trinity Health customer complaints.
- High price level and large unexpected balances, including reports of $10,000 bills and burdensome payment plans, worsen trust.
- Limited diversity of services and coordination issues between facility and insurer cause frustration.
Key Takeaways for Future Customers
- Expect strong clinical staff but prepare to escalate issues with billing and customer service if needed.
- Review insurance network status carefully and confirm payment arrangements before receiving care.
- Document communications and ask for written agreements on payment plans to avoid surprises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trinity Health has a 1.0 star rating from 1 review and overall sentiment is negative, with consumers reporting high prices and limited service options.
Positive Feedback
Patients praise the quality of doctors and clinical care, which is cited as the main reason people remain with the system in many Trinity Health reviews.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and unresponsive billing support are central to Trinity Health customer complaints.
- High price level and large unexpected balances, including reports of $10,000 bills and burdensome payment plans, worsen trust.
- Limited diversity of services and coordination issues between facility and insurer cause frustration.
Key Takeaways for Future Customers
- Expect strong clinical staff but prepare to escalate issues with billing and customer service if needed.
- Review insurance network status carefully and confirm payment arrangements before receiving care.
- Document communications and ask for written agreements on payment plans to avoid surprises.
Horrible customer service
- Insurance was not filed as in-network and two managers offered no help.
- We owe over $10,000 for physician billing.
- The monthly payment is $729.
Still waiting on response
No resolution
!I would rate a zero if possible. I have been dealing with this company for months.
My husband was in the hospital for 36 days with COVID. I work for the facility where he was, and they are supposed to file our insurance as in network. I have dealt with 2 managers that supposedly work with our facility, but have not received any help. We owe over $10000 for physician billing!!
They absolutely do not care!!! The payment arrangement is also ridiculous, $729 a month.
- Good doctors
- Horrible customer service
Preferred solution: Price reduction
User's recommendation: You have no choice because the doctors work for this company.
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Take the hospital to court.