Trimble Navigation
Trimble Navigation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trimble Navigation reviews indicate negative sentiment: customers report poor customer service, weak support for parts and diverse product needs, and a high price level.
Positive Feedback
Products are high-end and aimed at professional users, with dealers and resellers available for large-equipment sales.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and inadequate support channels.
- Difficulty sourcing parts and reliance on third-party marketplaces for replacements.
- High pricing for systems and limited post-sale resolution from manufacturer or dealers.
Key Takeaways for Future Customers
- Read Trimble Navigation reviews and confirm dealer support before purchase.
- Verify parts availability and warranty handling to avoid post-sale issues with support or subscriptions.
- Expect premium pricing and plan for potential service escalation if problems arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trimble Navigation reviews indicate negative sentiment: customers report poor customer service, weak support for parts and diverse product needs, and a high price level.
Positive Feedback
Products are high-end and aimed at professional users, with dealers and resellers available for large-equipment sales.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and inadequate support channels.
- Difficulty sourcing parts and reliance on third-party marketplaces for replacements.
- High pricing for systems and limited post-sale resolution from manufacturer or dealers.
Key Takeaways for Future Customers
- Read Trimble Navigation reviews and confirm dealer support before purchase.
- Verify parts availability and warranty handling to avoid post-sale issues with support or subscriptions.
- Expect premium pricing and plan for potential service escalation if problems arise.
Trimble equipment
- - Trimble's support is poor and parts are hard to get; after 25 dealers, only one offered a radio part for $3,000, with Ebay as the parts store.
It does no good to complain to trimble about anything. They don't care about parts you might need and throw up worthless support sites that lead you to nowhere.
I have checked out 25 dealers for a simple radio part. I got one response for 3000.00. Trimble is totally reliant on Ebay to be there certified parts store and the whole support thing has turned into S^%$&. Their stock holders have no idea that return customers are not returning and why would they?
10K,20k,30k,40k and higher products.
More like working with car dealerships. Do a simple search on one of there sites and you will fine the lastest news in the New York Times
Preferred solution: Let the company propose a solution
I was sold a Field Level system that does not work
- - Paid US$60,000 upfront for a Field Level II system installed six weeks ago.
- - Direct Trimble contact is unavailable and the dealer is handling issues.
After much negotiation I purchased a Field Level II system for my local dealer (US$60,000) and after having paid up front for the system and having it installed 6 weeks ago it is as of now still not working as required and agreed by the dealer. Attempts to contact Trimble in the States directly are futile as they have no direct contact for complaints just a number of call centers that do not process your call if they do not recognize your number i.e. if you are not a dealer your screwed.Basically now left to the mercy of the dealer - Up the creek without a paddle???
Construction and Repair Expert Talks
Companies Similar to Trimble Navigation
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.