TriEagle Energy Reviews
TriEagle Energy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TriEagle Energy reviews show a 1.9 star rating based on 2 reviews and consumers are mostly dissatisfied, citing high price levels and poor customer service.
Key Takeaways for Future Customers
- Expect customer service and billing to be focal issues in TriEagle Energy reviews.
- Watch contract terms closely; reports of unexpected multi-year commitments exist.
- Price level reported as high; compare rates before signing.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing practices and hard-to-reach customer service.
- Reports of unclear contract paperwork and inability to resolve refunds or rate disputes.
- Poor outage communication risking spoiled food and inconvenience.
Positive Feedback
Some customers received follow-up calls and assurances that complaints were being reviewed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TriEagle Energy reviews show a 1.9 star rating based on 2 reviews and consumers are mostly dissatisfied, citing high price levels and poor customer service.
Key Takeaways for Future Customers
- Expect customer service and billing to be focal issues in TriEagle Energy reviews.
- Watch contract terms closely; reports of unexpected multi-year commitments exist.
- Price level reported as high; compare rates before signing.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing practices and hard-to-reach customer service.
- Reports of unclear contract paperwork and inability to resolve refunds or rate disputes.
- Poor outage communication risking spoiled food and inconvenience.
Positive Feedback
Some customers received follow-up calls and assurances that complaints were being reviewed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pescara, Province Of Pescara
Customer service, I am on vacation in...
- - Customer is on vacation in Italy.
- - Bank sent a new debit card that needs activation.
- - Return on May 27; I have seven days to update payment method.
I like them, but their inaction on my request for help is making me rethink my loyalty.
Customer service,
I am on vacation in Italy (left on April 28, 2026) and received a message from my bank (May 1, 2026) that they sent me a new debit card that will need to be activated when I return (on the 27th of May). My bill is usually paid on the 20th. Upon return, I will update my debit with you at that time. Please allow me seven days to update my payment method.
Ted Brown
4021 Gano St
Houston, TX
713-699-****
My account number is 930000****66, and the last four digits of my SSN are 4447.
I hope this helps you and me with this surprise from my bank.
My email is ritratto98@***.net
- Good company for my needs
Preferred solution: Replay from my letter.
Taylor, Texas
Power outage
No power for 6 hours any longer food would have spoiled.Maybe let customers know that the power is out so they can make arrangements
User's recommendation: Could be better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m updating my original complaint
- - POC connected me with TriEagle; they say they are reviewing my complaint.
- - They quoted calls I made but can’t locate the one with 12.1cpkh.
Thanks to POC I was called by TriEagle where they assured me that they are reviewing my complaint. They quoted me calls they received from me, but sadly they cant find the one I referred to where I was quoted 12.1cpkh.
And of course I believe them
Like the tooth fairy.
The rep assured me I was not alone. So for now he will keep looking for the phantom call and feel free to call him if I remember anything else.
Thank you Pissed Off Customer, because 1 never would have heard from them except for you.
Preferred solution: Price reduction
User's recommendation: Don’t use TriEagle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRates
- - Senior on fixed income says signing was pressured and rates kept changing.
- - Now the rate nearly doubles; can't reach anyone or afford $400/month.
Im a senior citizen living on a fixed income. I was pressured into signing this contract by the rates changing every time I called.
And because no one could explain what was going on. Customer service is very hard to understand.
I now have a rate that is almost double what I was paying and cant talk to anyone about it. I cant afford $400.00 a month for electricity.
Preferred solution: Price reduction
User's recommendation: Avoid TriEagle they are no longer customer friendly.
No paperwork sent
- - Signed up 7/1/2018 for one year, later told it was a three-year contract through 6/30/2021, no emailed contract, distrusts TriEagle.
I signed up with TriEagle to begin on July 1, 2018 for ONE YEAR. I have been changing electric companies each of the five years that I have been in TX.
Each year, I look for the best price and rates were higher last year and I figured I could deal with one year or USURY rates because I could change in July of 19. On the first of July, 2019, I started comparing rates which were 3 cents a kwh less than TriEagle. I called TriEagle to discuss the end of my contract and as to whether they could compete with my better prices. I was told that I had a THREE year contract and that I was on the hook until June 30 of 2021.
I WAS NEVER E-MAILED A CONTRACT because if I had been, I would HAVE READ IT and would have picked up on three years. I have and will never sign up for a contract for over one year. Since July 1 of '19, I have called TriEagle several times and was times and was told on 7/14 by Alex #3045 at 3:55 p.m. that they were still looking for the voice record.
I called on the 20th and was told that they still couldn't find it and again today on the 26, that they are still looking.
I want to find another utility company as TRIEAGLE HAS BEEN VAGUE, DISHONEST and DISINGENUOUS. I do NOT TRUST THEM!
And all you have done is call, call, call. Ineffective.
Learn to read contracts ; hopefully before you sign them. And watch out for "automatic renewals" clauses - they will be hidden in your original "one year" contract and require a specific written procedure to terminate after the single first year. You will find that it must be furnished in writing at least 30 days prior to the onset of the 'new' billing year first month due date.
Use Certified Mail Return Receipt Requested and keep copies of everything you send. There is nothing 'vague' about it.
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No, you can't "talk to somebody". It is what it is.
Talking will do nothing but get you nowhere and raise your blood pressure. A legitimate need or complaint should be handled in writing.
There are often several options for "senior citizens" (I'm one too, but do not call me that). So quit crying and start looking for a solution ; and it's not 'talk' to 'someone'.
I’m not crying. I’m pissed.
.
And I gave already written I hope you have better luck. My next move it the state.