Triad Electric Vehicles
Triad Electric Vehicles Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Triad Electric Vehicles has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Arrived in perfect condition, Functionally very practical, Gave me a good deal.
Cons: Cheaply made, Had to wait a couple weeks to arrive, Lack of independant definite reports.Recent recommendations regarding this business are as follows: "I WOULD NEVER RECOMMEND ANYONE PURCHASE ANYTHING FROM THE TRIAD MOTION VEHICLE COMPANY", "Stay away. Far far away", "It's a wonderful ride/very dependable/great ride for small town", "Make the best decision for your family", "I wouldn’t recommend this scooter to anyone ever".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Triad Electric Vehicles has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Arrived in perfect condition, Functionally very practical, Gave me a good deal.
Cons: Cheaply made, Had to wait a couple weeks to arrive, Lack of independant definite reports.Recent recommendations regarding this business are as follows: "I WOULD NEVER RECOMMEND ANYONE PURCHASE ANYTHING FROM THE TRIAD MOTION VEHICLE COMPANY", "Stay away. Far far away", "It's a wonderful ride/very dependable/great ride for small town", "Make the best decision for your family", "I wouldn’t recommend this scooter to anyone ever".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Delayed delivery
We were told 12 business days for delivery. We ordered the 1000W scooter for vacation for my wife who had both knees replaced.
It took 56 days to get delivered. Tightly packed heavy box of many parts to be assembled. No assembly instructions included, no owners manual, and flat tire with the inside and outside beads loose. I don't know how an older or handicapped person could get it together.
We left for vacation and purchased one at a store totally assembled. I did get a link form the company and printed the manuals I needed.
I will NEVER buy anything from this company and would not recommend them. I disputed the purchase twice but VISA reversed their first decision and ruled against me.
TryTYou sign away your rights at the time the order is placed. Never again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cameri, PiedmontLack of communication, delivery delays, and multiple excuses
I feel very disrespected and I am truly disappointed of the lack of communication, bogus emails, the treatment, and the run around Im getting from the Triad Motion Vehicle Company. No one in the Triad Motion Company accepts and/or returns my phone calls any longer, and now Im blocked from emailing them on the company's website contact us page.
Im reduced to a receptionist who ALWAYS says no one is available in the Whole Entire Company. However, they will be happy to forward my messages. Who exactly are you forwarding my message to if no one in the whole entire company is available? Prior to me Paying In Full for the CSX 750, the captains chair, and the lock box Everyone was Always available and I used to ALWAYS get return phone calls.
However, after tTriad Motion Company received my payment, the phone calls stopped and the emails started. Its nearly impossible to speak to anyone except for a receptionist at the Triad Motion Vehicle Company. Im very tired of the Woo Hoo emails saying its on its way without a delivery, I REQUESTED A REFUND IMMEDIATELY! I was told and later promised a no later than a 30 day delivery turn around.
I have left numerous messages, without getting a single return phone call from a live person. Every time I email inquiring about the status of my purchase, I get the same Woo Hoo email stating its on its way; yet always without a delivery date. The same Woo Hoo email Ive received multiple times stating theres been a delay at the overseas manufacture due to hurricane weather and thanks me for my patience. Ive reached my limit with the excuses.
I filed a complaint with the Better Business Bureau. I am going to STRONGLY suggest that NO ONE should ever purchase anything from the Triad Motion Vehicle Company. I'm sharing my story with everyone and I wished I found this review website before I purchased anything from the Triad Motion Vehicle Company. I've registered a compliant with the American Disability Association to inform them of treatment Ive received from Triad Motion Vehicle Company.
It's despicable mistreating anyone; but defrauding and disrespectful treatment to a person with Disabilities - Is Extremely Shameful. Im don't mind sharing all of our correspondence (emails, call logs with dates, times, & duration). Buyer Be Aware! Now, I'm trying to getting in contact with the news media.
It will be my mission to make as many people aware of all the broken promises and maltreatment I received from the Triad Motion Vehicle Company.
Due to the horrible treatment, the run around, the bogus emails, getting hung up on, the bogus tracking slip from UPS, lack of communication, not returning phone calls, being blocked from the Triad Motion Vehicle Company website contact us page, The Triad Motion Company is a SCAM company. DESPICABLE! VERY SHAMEFUL!
DISRESPECTFUL!
The Triad Motion Company, treats their Paying Customers with Disrespect! This Is Very Shameful!
- Seemed like a great product
- Never received lack of communication fake packing slip fraud
Preferred solution: Full refund
User's recommendation: I WOULD NEVER RECOMMEND ANYONE PURCHASE ANYTHING FROM THE TRIAD MOTION VEHICLE COMPANY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBattery is junk after only 8 months. Can’t get customer service to call or email me back after one week.
Bought two scooters. One works fine the other has had battery problems since day one.
No customer service at all. After 26 years of owning my own company, Ive never dealt with a company with a customer service that you cant talk to or get any service after the sale. Never ever have I been so frustrated. Never ever deal with these people.
You will regret.
Should have read reviews from others. My bad
- Nice product
- No customer service after sale
Preferred solution: A replacement battery and apology
User's recommendation: Stay away. Far far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Casa Grande, ArizonaResolved: Wheel I ordered not delivered
Company fixed the issue and I have been provided with product replacement.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPost states issue is resolved
Preferred solution: They promised to deliver the tire and $87 if I removed post
User's recommendation: It's a wonderful ride/very dependable/great ride for small town
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manalapan, New JerseyDelivered exactly what we ordered
- Gave me a good deal
- Arrived in perfect condition
- Listened to my needs and didnt sell me something i didnt need
- Had to wait a couple weeks to arrive
Preferred solution: I would like to get a discount off my next order because I want a second one.
User's recommendation: Make the best decision for your family
Terrible product battery lasted a year
The battery came apart couldnt find Ben get it out of the black bag. So had to cut the bag to get the battery out before it exploded in my garage.
The scooter was a gift for my mom since she cant get around anymore. To get a replacement battery is $750 because apparently you can only buy their battery. Well after spending $2200+ a year ago I cant put out another $750 on a battery to only last a year. I dont care about Bluetooth on a battery my mom cant do that anyway.
She has no idea what to do even after explaining it many times to her. So basically we just have a 3 wheel paperweight now.
This is wrong on so many levels if this for the elderly which most are on a fixed income how are they supposed to be able to affordable a battery every year. This is ridiculous there should be other options especially if you dont need a Bluetooth battery in the 1st place.
- Overpriced piece
- Ridiculously priced battery
- Cheaply made
Preferred solution: A replacement battery
User's recommendation: I wouldn’t recommend this scooter to anyone ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Coronado, CaliforniaProduct was great looking but they could improve their service. Velofix does not service 750's in San Diego as it referenced on the website
Velofix won't even touch the product in San Diego. I purchased the Triad 750 with the understanding Velofix could service the product.
I spent endless energy & time trying communicate the brake problem.
They do not want to let people know what their service is like & have been told, via email, ...
"At this time your account is suspended for 180 days".
Also, it says "until we can see the Yelp review has been permanently removed."
Beautiful looking product and I would assume it would be fun to ride, but less than 2 miles on it, I probably will truly never find out.
I'm done! I will not be silenced from stating my opinion of my experience.
- Looks of the scooter and options
- I think
- Service not what i expected as advertised
- Service response bad
Preferred solution: I'd like to have my scooter repaired. they did not want me to write a review on Yelp or any other posting
User's recommendation: Don't buy unless you know how to repair the product.
Research
- Good design
- Functionally very practical
- Lack of independant definite reports
Preferred solution: Certain information as to quality and reliability.
User's recommendation: Take a sceptical view of sales blurb. Hard facts rather hard to establish.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Salisbury, North CarolinaThis product is junk and company is a rip off
Absolute junk! Never worked correctly from day one.
They jerk your around about adjusting battery settings on the horrible app for weeks. Sent battery back at their request. Supposed to return in a week and kept a month. Once it came back it was the exact same issues.
Called emailed and messaged and all they want to do is talk about resetting battery again. This product is junk and a waste of almost $2000. If you want to be ripped off buy from them. I am sure they will respond and say they tried to help me but did not.
Send a new battery or send a new unit. Once I pushed and threatened bad reviews and legal action they said they would no longer respond.
I bought in February and issue still not resolved. Have a formal complaint going to the Nc attorney General and the US Post master.
- There are non
- Lie and string you out with broken promises
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy
Battery running down after 5 miles
User's recommendation: Never buy from Triad, not the quality advertised and customer service does not exist
Can't get response to download manual.
Preferred solution: Let the company propose a solution
User's recommendation: Always make sure you print manual.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality and customer service
Preferred solution: Full refund
User's recommendation: DO NOT BUY A TRIAD
Triad Electirc Scooter Complaint
2/2/18 Friday - I contacted Triad again by phone today and once again went thru everything with the receptionist. (Asked for someone in management but they were all busy.
Said they would have someone call me back.
NEVER HAPPENED). Most frustrating and I'm deeply...
Upon arrival, one of the units had sustained substantial damage during shipping and was partially re-boxed in a furniture carton. Upon calling Triad, the receptionist advised me to contact their shipping dept. by email as they would not accept any incoming calls. So, I contacted them as instructed, included a full explanation along with photos.
NO RESPONSE. The next day I contacted the receptionist again and told her I hadn't heard from their shipping dept. and then sent a second request. NO RESPONSE.
The 3rd time I called the receptionist I expressed my dissatisfaction in not being able to talk to someone then asked for "New Sales" (thinking I could talk to the salesperson that originally took my order). NO LUCK! My friendly receptionist then tells me all the sales people are busy and makes no commitment to have anyone call me back. So, if your thinking of purchasing a Triad Scooter, remember, any product is only as good as it's service.
Now I'm pissed and wish I hadn't made the purchase. Joe Drazich, Lynnwood, Wash.
- Video presentation
- No instructions or owners manual provided
Preferred solution: Let the company propose a solution
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This is a bunch of hogwash. Guess what people reading this.
News flash. There are issues with logistics in this country after the last 3 years of problems that have been forced on us. Even in the golf car buisiness I cant get parts when they say theyre coming because thats the problem in supply chain right now. Sometimes theyre 60 or even 90 days late for simple parts.
The same thing happens when we take a contract to build a $10,000 golf car for someone and then they fraudulently chargeback when an agreement is made after we delivered it. Then you get mad because you didnt get something for nothing. Im only writing this because the internet is filled with these kinds of people who want to destroy businesses for no good reason when the issues in this country are bigger than what small business can control. Im sick of it.
The business has a right not to respond to you after they paid for all the merchandise plus shipping costs and delivered the item, and then after that money is spent on your product for you and delivered it, you think you can file some fraudulent claim with the bank because you have a right to cost them the total amount you paid and the money the business spent on it AFTER you received it.
Nice try. I wouldnt call you back either.