Tri Pointe Homes Reviews
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Tri Pointe Homes Home Review from San Juan Capistrano, California
We bought a new home in Orange County, Ca from Tri Pointe. The floor plan and location are great. The quality of craftsmanship followed by the customer service is awful. We have been in our home over 8 months and have put in over 20 service requests. Items not properly installed include tile flooring being layed unevenly, installing broken cabinets with poor patch jobs, light switches and electrical upgrades being placed in the wrong spot, water in electrical conduit and issues with paint. The customer service experience has been extremely stressful and disheartening. The contractors they have hired to "fix" things have done mediocre work, and in one instance did not fix the problem but did manage to chip our quartz kitchen countertop.
San Juan Capistrano, California
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Tri Pointe Homes