New Reviewer

The service department lied about fixing our recall problem.

Update by user Aug 04, 2020

Called Toyota Headquarters and was transferred to someone who did not care about resolving our problem!

Original review posted by user Aug 04, 2020
When my Wife and I received a recall notification we took the Corolla back to TRI County Toyota. They initially said that they fixed the problem (Airbag sensor on Driver's Side.) Shortly after the warning light came on again. My wife took Corolla back and was told that she needed to pay a diagnostic fee which she did. The mechanic told her that they were putting something on the engine that would detect the problem. She went back only to find out that she had been lied to by previous mechanic. Problem still there and Toyota Corp. tells me that we will need to pay another diagnostic fee. I do not trust them nor Toyota Corp. at this point!

User's recommendation: Do not trust Tri County Toyota nor Toyota Corp.!

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ID
#2098084 Review #2098084 is a subjective opinion of poster.
Location
Limerick, Pennsylvania
Service
Tri County Toyota Customer Care
Pros
  • Location
Cons
  • Dishonest service department
Preferred solution
Deliver product or service ordered

Exempt emission inspection

After adding a new vehicle to my list, and they confirmed the appointment for PA Free safety & exempt emission testing, [since I own a Toyota purchased from them], asking only for the VIN# in their WEB, they did not want to do the exempt testing since I did not bring the previous paper showing the mileage at that time; The mileage is written on the stickers, but they objected that it has no value to them! When I asked them why did they not require the previous proof of inspection, the answer " the Law requires us to see that paper" and we do not have to inform you about it! Nice customer relation, since they sent 2 emails before my appointment time, without mentioning anything about what is going to happen!
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ID
#916449 Review #916449 is a subjective opinion of poster.
Location
Limerick, Pennsylvania
Service
Tri County Toyota Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Tri County Toyota rips you off

Recently, I scheduled an appointment for an inspection through their on-line service. I scheduled the appointment (and it was accepted) for Monday at 7AM. I dropped off the car Monday morning and didn't hear anything from them after that. I left two messages in the evening, but never heard back. I stopped by the dealership around 6PM and was told that they were a little backed up and hadn't worked on my car yet. On Tuesday, they called at 9AM and told me that I needed tires (which I already knew and had entered in the website service request) and I told them to put on new tires. I stopped by Tuesday night at 5:30 and the car was just being put on the lift. Since I still had no car, I had to keep the rental car. When I finally got my car back Wed night, I had filled the gas tank back to where it was when I rented the car - but they still charged me $22 (at $4/gal) to fill the car. They obviously have no sense of customer service or consideration, and they have no problem ripping off their clients.
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ID
#107969 Review #107969 is a subjective opinion of poster.
Location
Toms River, New Jersey

About

Top Tri County Toyota Services

Customer Care

Tri County Toyota Pros and Cons

Pros: Location

Cons: Dishonest service department

Summary

Tri County Toyota is a dealership company. The corporate office of the dealership is located in Limerick, Pennsylvania. Tri County Toyota has the largest selection of new Toyota and certified pre-owned vehicles from cars and trucks to vans and SUVs in the area. If a customer is on a budget, then the company offers financial services on any new Toyota Avalon, Camry, Camry Solara, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius Hybrid, RAV4, Sequoia, Tacoma, Tundra or Yaris. The clients of the company come from different communities, including Downingtown, Phoenixville, Schwenksville, Collegeville and Harleysville as well as throughout the state of Pennsylvania.

Tri County Toyota offers as well Toyota parts, factory service and OEM accessories for any model.

Tri County Toyota reviews and complaints

Tri County Toyota is ranked 1232 out of 4364 in Dealers category

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