jalea C

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Verified Reviewer

They are crooks, robbing elderly people

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Do not use this company if you have any other options. They changed my account number and did not inform me. I asked several times for my account number when they refused to let me pay my bill without a number. However, they ignored me. Today, they finally sent me an email stating that they would disconnect me, but they disconnected me first. My mother called to pay the bill, and suddenly, my $139 bill, that's only a couple of weeks late, was almost $800. They ripped off my elderly mother! These people are crooks. If you don't mind paying $600 bills or more every month, you will probably be okay with them. Still, I recommend using another company.
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Loss:
$600

Preferred solution: Price reduction

jalea C

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Verified Reviewer
| map-marker Granbury, Texas

They are thieves they rip off elderly people

Do not use this company if you have any other options. They changed my account number. And did not inform me of the number I asked several times what is my account number when they refused to allow me to pay my bill without a number. They didn't bother with an account number they ignored me. But today they finally sent me an email telling me that they would disconnect me. But they disconnected me first. My mother called to pay for it and all of the sudden my 139$ bill, that's only a couple weeks late, was almost 800$. They ripped my elderly mother off! These people are crooks. If you don't mind paying 600$ bills or more every month you will probably be ok with them though
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User's recommendation: Use another company. These people are crooks.

Linda W Iss
map-marker Azle, Texas

High Bill

Bill 742.00 month of December. We are on a fixed income. Dont think I should pay the 55.07 for your bankruptcy to Brazos financing. We have lived here 38 years. Need to be able to get a different service.
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Pros:
  • Too high

Preferred solution: Price reduction

User's recommendation: Don’t live where there is a co- op

Rebekka Pbc

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Verified Reviewer

Bill To High

How can you go from $349 to $670 in one month. How can this company be the only provider in my area. I live 9 miles out of Springtown Tx, in Parker county. How can Tri-County be a monopoly? Food or electricity.
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Pros:
  • No pros only cons
Cons:
  • Price

Preferred solution: Price reduction

User's recommendation: Don’t move to an area with only on electricity provider.

Mandi D Wnm

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Verified Reviewer

The electric bill keeps getting higher although the weather has cooled off and im not home all day. They cannot explain why..they have sn over an hour hold time and im caller number 70!

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Original review Oct 18, 2022
The have nice customer service but cannot explain anything and I'm caller number 70! The hold time is ridiculously long
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Loss:
$1000
Cons:
  • No choice but to have this company because of where we live

Preferred solution: Price reduction

User's recommendation: You have no choice

Joye Y

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Fort Worth, Texas

Charging me a deposit for switching residence!!

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Tri County Electric of Texas - Charging me a deposit for switching residence!!
Tri County Electric of Texas - Charging me a deposit for switching residence!! - Image 2
Tri county electric charged me 400 deposit even tho I already had them i owe 1100 lookingatdisconect
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Loss:
$400

Preferred solution: Price reduction

User's recommendation: Something has to be done with this monopoly mafia!

Sophia R Oos
map-marker New Orleans, Louisiana

A connector on the utility pole blew out my air conditioner unit

On Monday my air conditioner had started to make a noise so I had turned it off. Then after I've notice my electricity in my house kept turning off and i was thinking it was a breaker. But after I changed it it didn't come back, company had called and said it was an outage and it ended up being a connector
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Loss:
$200

Preferred solution: A new air conditioner unit

Anonymous
map-marker Fort Worth, Texas

Rude & Keeping Info from Public

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I asked Tri-County Elec. Coop to justify an unusually high bill. The wench who sits in the lobby lacking in manors or hygiene, was irratated I would challenge my bill. After telling me the same BS for about 30 minutes, she got the "orifice" manager who also said the same "excrement." To this date after calls to EVERY coop leader and Tarrant County officals, no one can definitively justify the charges. Our cable-tv "provider" (One Source) has ALWAYS had poor CSRs, but after digging, I discovered... ONE SOURCE IS OWNED BY TRI-COUNTY ELECTRICAL SERVICES. We in the area have NO CHOICE but to accept their billing while they have NO ACCOUNTABILITY! Keller/North Fort Worth/Westlake Texas... WE'RE SCREWED, WE CAN'T DO ANYTHING ABOUT IT!
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Reason of review:
Pricing issue
1 comment
Guest

I have experienced the same over $160.00 bills several times and they gave me the same BS as you got! They are surely a crooked company, no question! I suggest anyone signing up for service DO TRY ANOTHER COMPANY, this one is run by SATANS for sure!!

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