Tri County Electric of Texas
Tri County Electric of Texas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tri County Electric of Texas has a 1.3 star rating from 3 reviews with overwhelmingly negative sentiment and a 100% unfavorable distribution; customers report widespread dissatisfaction.
Key Takeaways for Future Customers
- Tri County Electric of Texas reviews warn about steep unexpected bills and long hold times for customer service.
- Residents describe being limited by a local co-op monopoly and advise exploring alternatives if available.
- Many callers seek a discount or billing explanation as a remedy for disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors, sudden high charges, and deposit disputes.
- Poor responsiveness, long hold times, and alleged lack of transparency or refusal to explain charges.
- Reports of disconnections, damaged equipment, and perceived monopoly practices limiting options.
Positive Feedback
A few customers noted courteous staff, though positive comments are rare compared to billing and service complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tri County Electric of Texas has a 1.3 star rating from 3 reviews with overwhelmingly negative sentiment and a 100% unfavorable distribution; customers report widespread dissatisfaction.
Key Takeaways for Future Customers
- Tri County Electric of Texas reviews warn about steep unexpected bills and long hold times for customer service.
- Residents describe being limited by a local co-op monopoly and advise exploring alternatives if available.
- Many callers seek a discount or billing explanation as a remedy for disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors, sudden high charges, and deposit disputes.
- Poor responsiveness, long hold times, and alleged lack of transparency or refusal to explain charges.
- Reports of disconnections, damaged equipment, and perceived monopoly practices limiting options.
Positive Feedback
A few customers noted courteous staff, though positive comments are rare compared to billing and service complaints.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are crooks, robbing elderly people
- They changed my account number without informing me, refused to share it, and disconnected me; my bill jumped from $139 to $800.
Do not use this company if you have any other options. They changed my account number and did not inform me.
I asked several times for my account number when they refused to let me pay my bill without a number. However, they ignored me. Today, they finally sent me an email stating that they would disconnect me, but they disconnected me first. My mother called to pay the bill, and suddenly, my $139 bill, that's only a couple of weeks late, was almost $800.
They ripped off my elderly mother! These people are crooks.
If you don't mind paying $600 bills or more every month, you will probably be okay with them. Still, I recommend using another company.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are thieves they rip off elderly people
- They changed my account number without informing me and ignored my requests.
- The bill jumped from $139 to almost $800 and they disconnected me first.
Do not use this company if you have any other options. They changed my account number.
And did not inform me of the number I asked several times what is my account number when they refused to allow me to pay my bill without a number. They didn't bother with an account number they ignored me. But today they finally sent me an email telling me that they would disconnect me. But they disconnected me first.
My mother called to pay for it and all of the sudden my 139$ bill, that's only a couple weeks late, was almost 800$. They ripped my elderly mother off!
These people are crooks. If you don't mind paying 600$ bills or more every month you will probably be ok with them though
User's recommendation: Use another company. These people are crooks.
Azle, Texas
High Bill
- December bill is 742.00.
- We are on a fixed income.
- We have lived here 38 years.
- We don't want to pay 55.07 to Brazos financing.
Bill 742.00 month of December. We are on a fixed income.
Dont think I should pay the 55.07 for your bankruptcy to Brazos financing.
We have lived here 38 years. Need to be able to get a different service.
- Too high
Preferred solution: Price reduction
User's recommendation: Don’t live where there is a co- op
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBill To High
- Price jumped from $349 to $670 in one month.
- Tri-County is the only provider in the area.
- I live 9 miles from Springtown Tx in Parker County.
How can you go from $349 to $670 in one month. How can this company be the only provider in my area.
I live 9 miles out of Springtown Tx, in Parker county.
How can Tri-County be a monopoly? Food or electricity.
- No pros only cons
- Price
Preferred solution: Price reduction
User's recommendation: Don’t move to an area with only on electricity provider.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe electric bill keeps getting higher although the weather has cooled off and im not home all day. They cannot explain why..they have sn over an hour hold time and im caller number 70!
The have nice customer service but cannot explain anything and I'm caller number 70! The hold time is ridiculously long
- No choice but to have this company because of where we live
Preferred solution: Price reduction
User's recommendation: You have no choice
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging me a deposit for switching residence!!
Tri county electric charged me 400 deposit even tho I already had them i owe 1100 lookingatdisconect
Preferred solution: Price reduction
User's recommendation: Something has to be done with this monopoly mafia!
A connector on the utility pole blew out my air conditioner unit
- A/C made a noise, I turned it off.
- The power kept turning off; I suspected a breaker.
- The company said it was an outage caused by a connector.
On Monday my air conditioner had started to make a noise so I had turned it off. Then after I've notice my electricity in my house kept turning off and i was thinking it was a breaker. But after I changed it it didn't come back, company had called and said it was an outage and it ended up being a connector
Preferred solution: A new air conditioner unit
Fort Worth, Texas
Rude & Keeping Info from Public
- Sought justification for a high Tri-County bill; staff were unhelpful.
- One Source is owned by Tri-County; customers have no choice and no accountability.
I asked Tri-County Elec. Coop to justify an unusually high bill. The wench who sits in the lobby lacking in manors or hygiene, was irratated I would challenge my bill. After telling me the same BS for about 30 minutes, she got the "orifice" manager who also said the same "excrement."
To this date after calls to EVERY coop leader and Tarrant County officals, no one can definitively justify the charges.
Our cable-tv "provider" (One Source) has ALWAYS had poor CSRs, but after digging, I discovered...
ONE SOURCE IS OWNED BY TRI-COUNTY ELECTRICAL SERVICES. We in the area have NO CHOICE but to accept their billing while they have NO ACCOUNTABILITY!
Keller/North Fort Worth/Westlake Texas... WE'RE SCREWED, WE CAN'T DO ANYTHING ABOUT IT!
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I have experienced the same over $160.00 bills several times and they gave me the same BS as you got! They are surely a crooked company, no question! I suggest anyone signing up for service DO TRY ANOTHER COMPANY, this one is run by SATANS for sure!!