Other Product Review

Insurance is insurance the staff memebers at Tri Cities are very caring. People should know how their insurance works. Call the billng company for issues or your insurance. Always check if you have any questions with your insurance first.
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ID
#684198 Review #684198 is a subjective opinion of poster.
Location
Crowley, Texas
Reason of review
Good customer service

Tri Cities Urgent Care Billing Issues

I went into Tri Cities Urgent Care in Aledo, Texas. I had valid insurance and asked at checkout what I owed. I was told that "they were having issues with the insurance" and I would be billed later. I was not billed. The next notice I received many months later was that this "critically past due bill" had gone to collections. I called their office to find out what had happened and they apologized, calling it an error and said it would be taken care of. That happened four times now. I have called, sent checks & still not resolved.
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ID
#662816 Review #662816 is a subjective opinion of poster.
Location
Willow Park, Texas
Cons
  • No record of my visits could be found for two days later
  • Failure to bill properly and failure to notice properly
  • No record of cash paid in the office for services
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Take this off my credit

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