Trentbarton
Trentbarton Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trentbarton has 1.8 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Generally good service, Goes to a decent amount of places ig, Overall good service.
Cons: Awful service, Bus breakdowns and bas drivers, Buses get missed consistently even before pandemic on coxmoor 3c.Recent recommendations regarding this business are as follows: "They choose not to respond to any complaints", "Beware of variable drivers", "Good luck on the Ilkeston flyer turning up on time or even turning up at all", "Just complain about this", "Trsnt-Barton did respond, Finally got a logical answer, Apparently it is Derby City Council that have messed up".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trentbarton has 1.8 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Generally good service, Goes to a decent amount of places ig, Overall good service.
Cons: Awful service, Bus breakdowns and bas drivers, Buses get missed consistently even before pandemic on coxmoor 3c.Recent recommendations regarding this business are as follows: "They choose not to respond to any complaints", "Beware of variable drivers", "Good luck on the Ilkeston flyer turning up on time or even turning up at all", "Just complain about this", "Trsnt-Barton did respond, Finally got a logical answer, Apparently it is Derby City Council that have messed up".
Review authors value the most Location. Consumers are not pleased with Additional Fees and Additional Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service
Preferred solution: Buses on time and not cancelled leaving me stranded getting to and from work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFeedback
I had two very contrasting journeys today (13 January) on the Harlequin Service - HeathertonVillage/LIttleover/Derby City Centre. The first, the 10:43 am from Fieldfare Court, now a temporary bus stop due to roadworks.
I arrived at the stop on time and saw the bus stopped at the red traffic light near the stop. I waved at the driver who gestured back but ignore my pleas and proceeded to drive off at speed ! A few more seconds of his time to pick me up would have meant all the world to me. In contrast, I commend the friendly attitude and careful driving of the young driver of the 12:10 pm bus from Gower Street, who went out of his way to help a disabled passenger in a wheelchair and met all his passengers with a smile and a friendly greeting.
If all your drivers were like him (long hair with glasses) no-one would complain !
The first driver cleartly needs retraining. Thanks for listening...Stephen Goldstone
- Overall good service
- Bus breakdowns and bas drivers
Preferred solution: Apology
User's recommendation: Beware of variable drivers
Shoddy bus service
User's recommendation: They choose not to respond to any complaints
To find out bus svers
Missing buses
User's recommendation: Good luck on the Ilkeston flyer turning up on time or even turning up at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wellingborough, NorthamptonshireRude bus driver on H1
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible bus service
- Goes to a decent amount of places ig
- Awful service
Preferred solution: Improve your service
User's recommendation: Prepare to arrive at your destination half an hour earlier than required. Expect it to only be ten minutes before your ideal arrival time.
Fares
User's recommendation: Trsnt-Barton did respond, Finally got a logical answer, Apparently it is Derby City Council that have messed up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Derby, EnglandComplaint
- Generally good service
- Have issues stopping at all stops
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChaotic Mickleover Service today. 08th November
Preferred solution: Explanation
User's recommendation: Allow extra time - no longer reliable
Bus never stop for me even i showed my hands up.
User's recommendation: Just complain about this
POOR SERVICE
User's recommendation: Dont relay on Trent Barton
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Heanor, Derbyshire33 and 35 bus
After putting in my complaint I did receive an email from Trent Barton. To be honest I thought the reasons given for 33 and 34 buses that didn’t turn up excuse.
Bus broke down traffic etc. These buses continue to be late or don’t turn up at all.
Frustrating when you’ve been at work and just want to get home. I did ask why an extra bus couldn’t be put on from Ilkeston to Heanor answer there’s not enough customers to warrant putting on an extra bus.
Poor services from Mansfield to Notttingham
User's recommendation: Plan to travel 30 minutes before schedule
Rude Bus Driver.
User's recommendation: Come Prepared.
Buses not turning up!!
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