Dreadful service by buses and customer service

1.0
I rang at one minute to 8 to find it closed until 8,rang at 8 exactly been on the phone over half an hour and nothing My husband stood in hucknall last night and 4 buses were missed out 3c and 3b had to get a taxi in the end home to Kirkby,the buses were saying arrival times on the bus stop too This is dreadful ,worked all day to not get home,the same 3 c misses out lots of mornings making my son and husband late for work Always excuses for the 3 c its disgraceful,dont say buses are available when theyre not Not even bus shelters to stand under for hours at a time,and sort those on your phones who cant be bothered to answer the phones Coronavirus affects everybody not just buses and customer service reps

User's recommendation: Don’t bother find another.

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#3435805 Review #3435805 is a subjective opinion of poster.
Location
Nottingham, England
Cons
  • Buses get missed consistently even before pandemic on coxmoor 3c
New Reviewer

Over charged

3.2
Contactless from Alfreton to somercotes which should only cost £2.30.But charged£3.60 which is to Underwood

User's recommendation: Be careful and vigilant.

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#2237975 Review #2237975 is a subjective opinion of poster.
Location
Kirkby In Ashfield, England

Waste of my money and time

The bus driver went a completely different way to Coalville then normal with an spiteful attitude on the 29/04/2018 I was picked up from the castle Donington stop at 13:26. Just so you can follow up on that snobby *** It was a blue sky link bus and the bus driver was about 5foot nothing, had a groggy face with long hair and a dirty smell. Thanks for your *** take of customer service aswell what a lovely approach to people. “ YEh GeT oN HeRes Ya ChAnGe” where do you find these people. UNDER A BRIDGE With 3 dead goats.
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#1243552 Review #1243552 is a subjective opinion of poster.
Service
Trentbarton Vehicle Driver

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