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Trendcarpet

Trendcarpet

trendcarpet.co.uk
What is your customer experience with Trendcarpet?

Trendcarpet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Trendcarpet has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, with recommendations to shop elsewhere and warnings that it is difficult to get a response.

Positive Feedback

Few or no positive comments appear in Trendcarpet reviews; product variety is mentioned but consumers report dissatisfaction with price and quality expectations.

Negative Feedback / Risk Areas

  • Repeated complaints about slow or missing shipping and poor customer service.
  • Reports of wrong sizes delivered and difficulty arranging exchanges or refunds.
  • High price level noted alongside Trendcarpet customer complaints about responsiveness.

Key Takeaways for Future Customers

  • Check other sellers first; Trendcarpet reviews suggest limited support and delivery issues.
  • Document orders carefully and be prepared to follow up persistently about refunds or exchanges.

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Media from reviews

Trendcarpet - Wrong size rug sent
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Jessica T Toy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad service!

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AI Highlights
  • - Website claimed 1-3 day shipping; reviewer calls it a lie.
  • - Ordered 10+ rugs; not delivered in 2 weeks; poor customer service; quality concerns.

DO NOT BUY FROM THIS COMPANY!

The website says fast shipping in 1-3 business days-- this is a lie. I made the mistake of ordering at least 10 area rugs from this company and haven't received them after two weeks.

Several calls to their customer service line have resulted in no information and no help whatsoever.

Based on other reviews I am afraid to see the quality of the rugs once I do receive them. Don't make the same mistake that I did and just go to a reputable company instead!

User's recommendation: Shop elsewhere

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Reading, Reading

Wrong size rug sent

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AI Highlights
  • - Pensioner seeks help contacting the supplier.
  • - Ordered 160 cm rug, got 120 cm; they want the ordered size; color/mode marineo grey SKD11245.802Round-2.
Trendcarpet - Wrong size rug sent
Contains 1 confidential file for company representatives

I have been trying to get in touch I get so far as Im a pensioner maybe Im not doing it right l would be quite happy if they helped me out a bit more I ordered 160 cm rug got 120 cm you have my details I would like the size I ordered because this 120 cm looks awful marineo grey SKD11245.802Round-2

User's recommendation: Be careful it is difficult to get response

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Anonymous
map-marker Barcelona, Barcelona

They do not communicate

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They never called, emailed or

Texted me when i asked to

Return a carpet that i was going to exchange for a different one

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