Treehut
Treehut Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Treehut has a 3.9 star rating based on 1 customer review; consumers are mostly neutral. Rating distribution shows 50% unfavorable and 25% positive.
Positive Feedback
Watches are described as nice looking. Reviewers value the website, discounts and special offers. Price level is reported as medium.
Negative Feedback / Risk Areas
- Treehut reviews note customer service is non-existent and phone/email attempts go unanswered.
- Frequent Treehut customer complaints concern defective items, scratched watches, and broken bracelets.
- Customers report problems with refunds and exchanges, leading some to dispute charges with credit cards.
Key Takeaways for Future Customers
- Expect medium pricing and check website discounts before buying.
- Order extra length for bracelets and measure carefully.
- Document defects with photos and be prepared to pursue refunds through your card if customer service fails to respond.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Treehut has a 3.9 star rating based on 1 customer review; consumers are mostly neutral. Rating distribution shows 50% unfavorable and 25% positive.
Positive Feedback
Watches are described as nice looking. Reviewers value the website, discounts and special offers. Price level is reported as medium.
Negative Feedback / Risk Areas
- Treehut reviews note customer service is non-existent and phone/email attempts go unanswered.
- Frequent Treehut customer complaints concern defective items, scratched watches, and broken bracelets.
- Customers report problems with refunds and exchanges, leading some to dispute charges with credit cards.
Key Takeaways for Future Customers
- Expect medium pricing and check website discounts before buying.
- Order extra length for bracelets and measure carefully.
- Document defects with photos and be prepared to pursue refunds through your card if customer service fails to respond.
Media from reviews
Tired of being ignored?
Virginia Beach, Virginia
Scratched and spotted watch. Unable to contact anyone at this company.
Received horribly defective watch. Watch face scratched and spotted.
Cannot give as intended gift.
Unable to contact customer service. Left several voicemails and emails with photos.
Now going through credit card to dispute charge in order to get money back.
User's recommendation: Stay away! If you have problems you can’t reach anyone!
I have tried to get my watch fixed and the watch maker wanted 350.00$ to fix it can you fix it
I wasn't sure if I was on hold or not, so I hung up. I still need to talk to you, so let me call again.
Preferred solution: I would like to know if you can fix my watch?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy tree hut scrubs has dead maggots
I believe the store from which I bought the Tree Hut products did not store the sugar scrubs at the correct temperature. My products were full of insect larvae.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy tree hut scrubs has dead maggots
I have called the company numerous times and no one has contacted me about my issue. Having insect larvae in my tree hut sugar scrubs
I would like to receive my Tree Hut scrubs. They were a gift for my birthday, and my aunt paid 100 dollars for the scrubs. I would like to receive new, fresh ones.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
Where is my order? I still haven't received it in the mail yet. Can someone please call or email me so I can get some information?
Preferred solution: My order
Los Angeles, California
Customer Service is non-existent
I have tried numerous times to contact someone by phone and email and no one answers or replies.
The worst service ever.
Need links for new wacth
Can I get a hold of customer service. Seems like email is the only way. Not very good at telling me what I need to do to get extra lengths.
- Nice looking watches
- Customer service sucks
Preferred solution: How do I get extra lengths from my watch? I did what they told me to do but haven't heard anything
User's recommendation: Order with extra length. It comes with 2 or 3 I can't even get the watch Over my hand.
Newtown, Pennsylvania
Bracelet broke
I ordered a mens bracelet in September 2023, and after my husband wore it for one month, it broke. I called Customer Service twice but never got a return call.
This is the third time Ive ordered products from you and was always pleased.
Can someone please return my call at 215/939-****. Thank you
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