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Verified Reviewer New Reviewer

Very Poor Quality

1.4
Worst tree Ive ever owned. Had problems from day one. They replaced the top section within months of receiving it and it died again this year. When we called for assistance we were told we had the tree 4 years and got our moneys worth out of it. REALLY!!!!! After buying a tree priced at almost $1,000.00. What a joke and terrible customer service. DONT buy their trees.

User's recommendation: Save your money, don’t buy their trees. The worst.

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#2361890 Review #2361890 is a subjective opinion of poster.
Pros
  • No pros all cons
Preferred solution
Let the company propose a solution

Replacement tree

I was promised a new tree as the original tree had already had issues with the bottom section, a new bottom was issued but by the end of December the middle and a few on the top lights started going out! Company decided to send me a completely new tree, but said that my tree was out of stock and to follow up in Spring which I did on Friday! I was then told to call back in June!!! So still NO TREE
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#1892145 Review #1892145 is a subjective opinion of poster.
Location
Birmingham, Alabama
New Reviewer

Never intended to refund my money

1.8