TreasuryDirect
TreasuryDirect Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TreasuryDirect has a 1.5 star rating from 1 review with overwhelmingly negative sentiment and a 100% unfavorable distribution. A recent recommendation warns "If you are in a position where USPS is unavailable.kiss off".
Positive Feedback
The review contains no clear positive points; the account opening process and communication are the focus of feedback rather than product praise.
Negative Feedback / Risk Areas
- Customers report poor customer service and unresponsive phone and email channels, a common theme in TreasuryDirect customer complaints.
- Account setup requires mailed forms to a PO Box, causing delivery and access issues for users without USPS service.
- Long wait times and inability to resolve address or delivery problems hinder account opening and purchases.
Key Takeaways for Future Customers
- Check TreasuryDirect reviews and plan for mail-based verification before applying, especially if abroad or without USPS access.
- Expect limited customer service responsiveness and prepare a USPS-accessible address to avoid delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TreasuryDirect has a 1.5 star rating from 1 review with overwhelmingly negative sentiment and a 100% unfavorable distribution. A recent recommendation warns "If you are in a position where USPS is unavailable.kiss off".
Positive Feedback
The review contains no clear positive points; the account opening process and communication are the focus of feedback rather than product praise.
Negative Feedback / Risk Areas
- Customers report poor customer service and unresponsive phone and email channels, a common theme in TreasuryDirect customer complaints.
- Account setup requires mailed forms to a PO Box, causing delivery and access issues for users without USPS service.
- Long wait times and inability to resolve address or delivery problems hinder account opening and purchases.
Key Takeaways for Future Customers
- Check TreasuryDirect reviews and plan for mail-based verification before applying, especially if abroad or without USPS access.
- Expect limited customer service responsiveness and prepare a USPS-accessible address to avoid delays.
Turn one complaint into a collective action
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Verified Reviewer
No customer communication...phone or web
- - Complete form FFS5444E to open an I Bonds account; mail to P.O. Box 9150, Minneapolis, MN 55480 (delivery abroad is problematic).
U.S. Treasury Retail Securities noted that I must complete a "Treasury Direct Account Authorization (form FFS5444E) in order to complete the opening of an account to purchase "I Bonds".
Directed b U.S. Treasury Retail Securities to mail to POB 9150, Minneapolis, Mn 55480. I am out-of-country without access to USPS...DHL and FedEx claim to not deliver to POBoxes. Soliciting physical address...a street address...
delivery information from U.S.
Treassury Retail Securities has been met with a "stone wall".
U.S. Treasury Retail Securities has stopped responding to all emails (July 1,2022), each time I call the listed customer information line (844-284-****) I am told the waiting time exceeds the number of customers they are able to respond to, please call back another day...this at noon on July 1, 2022.
.
- Great adjusted inflation rate of return
- Us treasury is intractable as expected
Preferred solution: a physical delivery address, i.e., a street address where DHL or FedEx or UPS can/will deliver.
User's recommendation: If you are in a position where USPS is unavailable...kiss off
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