roy h Ixb

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No customer communication...phone or web

1.5
U.S. Treasury Retail Securities noted that I must complete a "Treasury Direct Account Authorization (form FFS5444E) in order to complete the opening of an account to purchase "I Bonds". Directed b U.S. Treasury Retail Securities to mail to POB 9150, Minneapolis, Mn 55480. I am out-of-country without access to USPS...DHL and FedEx claim to not deliver to POBoxes. Soliciting physical address...a street address... delivery information from U.S. Treassury Retail Securities has been met with a "stone wall". U.S. Treasury Retail Securities has stopped responding to all emails (July 1,2022), each time I call the listed customer information line (844-284-****) I am told the waiting time exceeds the number of customers they are able to respond to, please call back another day...this at noon on July 1, 2022. .
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Loss:
$35
Pros:
  • Great adjusted inflation rate of return
Cons:
  • Us treasury is intractable as expected

Preferred solution: a physical delivery address, i.e., a street address where DHL or FedEx or UPS can/will deliver.

User's recommendation: If you are in a position where USPS is unavailable...kiss off

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