Brant S Sms

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Treasure Valley Exteriors - Review in Roofing, Siding and Masonry category

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Mr. Hibbard, sales consultant, cuts corners and cheats.

We had mold and structural problems and rather than properly repairing it Joe Hibbard instructed his crew to paint over the mold to conceal it. {{Redacted}}

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Paul M Zmf

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1158 E Leigh Field Dr in Meridian 83646 (2**) **5-2814 (8**) **6-4593 **** W Ranch Rd, Boise, ID 83702 CR01-19-3****

It took several months to get this company to get on the project we hired them to do. They've been way behind schedule and have been very unprofessional and lacking in their communications.

When they finally did send people out to do our home improvement project, the whole project was mismanaged. First, Tamera Faster at Treasure Valley Exteriors sent us some shady roofing contractor to do our roof replacement. Holes were punctured into our roofing membrane that resulted in leaks with the first rain. Flashing was installed improperly by their people.

And sharp roofing nails were thrown and left discarded all over our yard. Fast forward a bit, we hired a professional roofer and learned the person Treasure Valley Exteriors sent us had done countless things wrong. Next step of our project left plastic trimmings all around on the ground. Sharp nails everywhere in our lawn that our kids could easily get injured on.

Building materials left discarded and a big pile of dirt left on our landscaping that has caused our grass to die out. That is just some of our experiences with the workmanship of Treasure Valley Exteriors and the people they subcontract the work out to. So in the end we called Tamera back to complain, she got rude and called us vulgar names and put another one of their secretaries, Alexandra Willems, on the line to handle our complaints. Alexandra wasn't any better to say the least, she said her boyfriend would take care of us, "break a leg," offered us to come meet her and her boyfriend at 1158 E Leigh Field Dr in Meridian 83646 and strangely called us at night from (208) 855-**** and (828) 396-**** but left no voice message.

We tried to get in reach with the coowner of their company, Max Loranger, but the secretary whoever it was hung up on us immediately. The sent us the invoice for the project from an address 1401 W Ranch Rd, Boise, ID 83702 and wrote they'd file a "mechanic's lien" on our house if we didn't pay the balance. They obviously care nothing about quality and all they see in customers are dollar signs. Our entire experience with this company was bizarre and so we did some research and found the people at Treasure Valley Exteriors have dozens of criminal records, including felonies.

We should've also listened to the many bad reviews of this company. Turned out even their roofer who worked on our house, Ricky Baszler is his name by the way, has several felonies including for trafficking heroin. Holy cow!!! Case number CR01-19-3****.

Now our bizarre experiences with Treasure Valley Exteriors makes sense.

They clearly have lots of drugs problems and they have lots of felonies and criminal records. Avoid Treasure Valley Exteriors like the plague!!!

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Preferred solution: Full refund

User's recommendation: Avoid Treasure Valley Exteriors like the plague!!!

Maggie S Ncq

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| map-marker Meridian, Idaho

(208) 870-**** (208) 454-**** 1008 Graycliff Dr, Caldwell, ID 83607

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TRASHY COMPANY! I would not review TVE even 1 star.

We paid $15,000 for 5 windows being replaced and the quality we got was the worst imaginable. We could've went with a number of the other contractors that were charging similar for our project but would've provided way better quality. We had the owner Kelly Eslinger come out for several walkarounds to highlight the areas that needed fixing and they still couldn't get things right. When their workers still screwed things up AGAIN, we called the office to complain and Michelle gave us the owner of the company's cell phones (208) 870-**** and (208) 454-****.

Nobody ever picks up the phone, we left voicemails, Kelly never called us back. Michelle then told us to try sending him a postal mail to 1008 Graycliff Dr, Caldwell, ID 83607. All in all we were on a wild goose chase with an unprofessional clown company.

When we went in to pay the final bill we met up again with Kelly and he was rude, argumentative, yelled at us and told us to "get out." Well, Kelly Dean Eslinger, that is no way to treat customers. STAY FAR AWAY FROM KELLY ESLINGER AND TREASURE VALLEY EXTERIORS!!!

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Loss:
$15000

Preferred solution: Apology

User's recommendation: STAY FAR AWAY FROM KELLY ESLINGER AND TREASURE VALLEY EXTERIORS!!!

Dorla S Aur

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Cherie Miranda (714) 593-**** of 3643 S Summerset Way, Boise, ID 83709

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Steer clear of their sales rep Cherie Lynn Miranda. Cherie Miranda is such a disgusting and nasty woman.

She even yelled at me when I wouldn't purchase the junk she was trying to sell. $50,000 bathroom remodel, $80,000 kitchen remodel, $40,000 new roof, $30,000 marble countertop. And I don't even need any of that. When I pointed out mildew I have inside my bathroom, she suggested to "cover it up" with paint.

That woman has no morals, no ethics, no integrity, no decency. And she has no business dealing with people. None of the home remodel projects she tried to pitch to me were necessary and when I politely told her no she started yelling and swearing at me. I am a frail 90 year old lady and Cherie is an evil monster who had no respect for me whatsoever.

Cherie Miranda (714) 593-**** of 3643 S Summerset Way, Boise, ID 83709. She's mean and nasty.

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Loss:
$80000

Preferred solution: Apology

Jeremy D Qhs

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Eric Hunter Chapman (718) 379-**** (208) 395-**** 9901 W Shumard St in Star, ID 8366* *** E Brookwood Dr, Eagle, ID 83616

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Their salesman Eric Chapman was very rude and used foul language towards me, a customer. He made racist remarks against my half Hispanic heritage. Eric Hunter Chapman (718) 379-**** and (208) 395-**** of 9901 W Shumard St in Star, ID 83669 and 859 E Brookwood Dr, Eagle, ID 83616.

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Anonymous
map-marker Minneapolis, Minnesota

Unhappy with service in bidding

Treasure Valley refused to clearly detail a simple window replacement and refused to even do the work when I questioned how they were replacing trim on a window. I simply wanted clarity of how the exterior trim would be replaced and sealed.

I found the person visiting the property to be nice, but the follow up with the quote was frustrating and unclear.

I am a 40 year experienced builder and was astonished at their lack of customer care. They lose my and any referral what so ever.

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User's recommendation: If you call get specifics on their trim replacement. I did not receive a detailed quote.

Daniel J Pnh

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Verified Reviewer
| map-marker Meridian, Idaho

Not hiring thiis company again

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The contractors were highly argumentative with us and at times seemed like they were ready to quit. Not hiring this company again.

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Cons:
  • Are essentially just a middleman
  • Unreliable
  • Subcontract much of the work out to other contractors
Tracie S Ylo

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Verified Reviewer
| map-marker Meridian, Idaho

Treasure Valley Exteriors Kelly Eslinger

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We called them to get some siding repaired and their salesman was extremely pushy and aggressive and kept trying to sell us on getting a whole roof replacement and all the windows replaced which we didn't need. These aggressive sales tactics may work on some people however for me it's a major turnoff. I will NOT hire Treasure Valley Exteriors or any company that Kelly Eslinger is a part of.

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Loss:
$50000
Cons:
  • Extremely aggressive sales practices

Preferred solution: Apology

Mike J Ncf

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TVE are more of an annoying sales company than a contractor company.

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Where do I start? Extremely aggressive sales practices.

Harassing door-to-door salesmen. No respect for your privacy. They won't stop calling once they get a hold of your phone number. They subcontract much of the work out to other contractors.

They are essentially just a middleman. They charge a hefty finder's fee.

We went with another contractor and couldn't be happier - if only though we could get TVE to stop harassing us. TVE are more of an annoying sales company than a contractor company.

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Cons:
  • No respect for your privacy
  • Harassing door-to-door salesmen
  • Extremely aggressive sales practices

Preferred solution: no contact

Keith A Nvs
map-marker Boise City, Idaho

ROOFING Company

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Signed contract for a new roof. This company did not show up on time.

they only worked for a few hours each day and strung out a two day job into 4 day and two of those day I had my garage blocked by a dump truck that was leaking diesel fuel constantly out of the gas tank they had a cup under it but it overflowed all over my driveway. Owner had said several times he would clean it up and never did. I have paid him several thousand already and owe him 750.00 and told him I would hold payment if he didn't clean it up, but I didn't I am still waiting for the clean up in front of my house and on my drive way. This action by this has shown total disregard to my personal property and has now threatened to put a lien on my house as it is up for sale, by calling my realtor and telling her I owe this stupid high amount to him and he is putting a lien on my house.

Then I get a call from realtor and she explains to me that she can not show this house at this time because there is a lien that is being put on your house because I haven't paid the roofer. that is all a lie. first no payment was due, and what right does he have to defame my character by saying I didn't not pay him when he got a check for 7900.00 or about that much and then my first payment of 250.00 wasn't due yet. All the trouble he has caused me I still paid him and it isn't me not to pay a bill AND PAY IT ON TIME.

MY issue with this company is that the have not completed the job be not cleaning up their mess. so I will be holding the last payment until its done that gives the almost 3 months and I am writing them a letter and telling them I will do next

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Loss:
$3700
Cons:
  • Unreliable
  • Lies
  • Does not completly satisify contract after he gets paid
Reason of review:
Not as described/ advertised

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