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Trawick International

Trawick International

www.trawickinternational.com
What is your customer experience with Trawick International?

Trawick International Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Trawick International has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Quick to take your money.
    Cons: Slow to process claims.

  • Recent recommendations regarding this business are as follows: "Pick another Travel Insurance company.", "I would choose another company. Trawick cannot be trusted.", "Do NOT purchase travel insurance from this company".

View full overview ›
Makiyah Mep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible experience trying to get my travel insurance money back

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Updated by user Jun 19, 2025

Don’t buy Trawick Internacional travel insurance. My flight was cancelled due to hurricane, I submitted the hotel and a meal for $140 and after 8 months I am still waiting for my check. I can not imagine if you really have a big bill from an emergency.

Original review Jun 04, 2025
I submitted a claim in October 2024 for a hurricane cancellation for flight. I wanted 6 months for the claim to be reviewed and approved.

Now it's June 2025 and I still do not have a check. I spoke to representatives several times with the same runaround. Finally, I got a response saying a check was mailed, so I waited several weeks, but nothing came in the mail. I called back explaining the situation, as far as me not getting a check.

I was advised that they would open an investigation to track the check; this was over a month ago. I never received a follow-up.

I tried calling several times again, with the same response that the check needs to be tracked first. I just want to get my money back for my insurance claim.
View full review
Loss:
$140

Preferred solution: Full refund

Paul L Gik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Terrible company to deal with.

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Filed a travel claim, they canceled it. Filed another claim.

That took more than 3 months to resolve. They do not always respond to emails and are difficult to reach.

They keep asking me to provide information much of which had nothing to do with my claim. At times they would ask me again for information I had already sent.

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Preferred solution: Full refund

User's recommendation: Pick another Travel Insurance company.

Resolved
Paul L Gik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Put up a fight when I filed a claim. They canceled my claim, I had to submit another claim that 5pm 3 months to resolve. They did not always answer emails and were difficult to reach on the phone.

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Updated by user Mar 23, 2025

Company fixed the issue and I have been provided with apology. Months of communication. They finally gave in and paid me what was owed.

Original review Mar 08, 2025

They kept asking me to submit information. In some cases they would demand information I had already sent them. I spent hours getting together information to send them.

View full review

User's recommendation: I would choose another company. Trawick cannot be trusted.

mww

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairhope, Alabama

Bad experience with Trawick International

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I was stranded in Belfast, Northern Ireland when a cruise ship could not pass a safety inspection and, therefore, could not take on passengers. Trawick creatively interpreted the travel insurance policy to deny my claim for reimbursement for a hotel and travel home. They have more than 100 complaints on the Better Business Bureau.

View full review
Loss:
$6000
Pros:
  • Quick to take your money
Cons:
  • Slow to process claims

Preferred solution: Reimbursement for hotel expenses and travel home

User's recommendation: Do NOT purchase travel insurance from this company

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

Apr 23, 2021

Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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