TravisMathew
TravisMathew Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TravisMathew has a 3.3 star rating from 3 reviews; consumer sentiment is mostly neutral with 67% positive and 33% unfavorable. Reviewers praise customer service responsiveness and low price level, but note color fading on shirts.
Key Takeaways for Future Customers
- TravisMathew reviews highlight helpful customer service and quick answers.
- Expect good fits and color options but check fabric care for fading.
- Monitor refunds, order tracking, and billing when using PayPal or subscriptions.
Negative Feedback / Risk Areas
- Recurring customer complaints about color fade and ruined shirts.
- Shipping and tracking problems, wrong address deliveries, and lack of follow up.
- Order lookup failures and refund or cancellation confusion.
Positive Feedback
Customers praise specific reps, quick phone answers, easy exchanges and refunds when handled, and generally recommend the brand for fit and value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TravisMathew has a 3.3 star rating from 3 reviews; consumer sentiment is mostly neutral with 67% positive and 33% unfavorable. Reviewers praise customer service responsiveness and low price level, but note color fading on shirts.
Key Takeaways for Future Customers
- TravisMathew reviews highlight helpful customer service and quick answers.
- Expect good fits and color options but check fabric care for fading.
- Monitor refunds, order tracking, and billing when using PayPal or subscriptions.
Negative Feedback / Risk Areas
- Recurring customer complaints about color fade and ruined shirts.
- Shipping and tracking problems, wrong address deliveries, and lack of follow up.
- Order lookup failures and refund or cancellation confusion.
Positive Feedback
Customers praise specific reps, quick phone answers, easy exchanges and refunds when handled, and generally recommend the brand for fit and value.
Media from reviews
Saginaw, Michigan
I was calling to see where my refund was
Its refreshing that I can call a company and get answers quickly and I can understand them. I will continue to buy from TM for that reason
Portland, Oregon
Order
- - Noah helped with my order and was patient.
- - He found the order issue and contacted the warehouse for a tracking number.
- - I recommend Travis Matthew.
Noah helped me with my order and provided amazing service. He was so patient and found the issue w my order.
He contacted the warehouse and is sending a tracking number. I highly recommend Travis Matthew!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRuined shirt
- - I had been happy with your shirts until recently.
- - A navy polo worn 8-10 times has a collar that fades badly.
- - I will have to throw it away.
I have bought a lot of shirts from you guys, and have been very happy with them, until recently. I bought a navy polo, and wore it around 8-10 times, and the collar is fading so poorly, I'll have to throw it away.
- And great color options
- Great fits
- Shirts and shorts
- Colors fade in the sun
Preferred solution: Full refund
User's recommendation: Don’t buy this shirt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipped to wrong address
They shipped it to the wrong address and when I call they said they would contact ups and call me back. Still no information from them about my package.
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant find order
Cant find order info Says no purchase history I used PayPal for 4 payments and first payment already went through I need to know if my items are ordered help!
Preferred solution: Confirmation that my polo shirt and tee shirt have been ordered
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