Current status of my enquiry

Following my last weeks query, so far I have received no response from TravelUp customer service. An early clarification of queries would be highly appreciated.

User's recommendation: Slow in responding to customer enquiries.

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ID
#2528438 Review #2528438 is a subjective opinion of poster.
Location
Loughborough, England

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New Reviewer

None return of owed money

In January TravelUp promised me return of money on my cancelled China Eastern flight in 8 weeks. Six months later no money has been paid,they don't answer emails,phone calls or wish to communicate.

User's recommendation: Be very careful as they are hanging onto your money.

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ID
#2043751 Review #2043751 is a subjective opinion of poster.
Service
Travelup Com Flight Booking
Pros
  • Cheap
Cons
  • You lose your money
Loss
$800
Preferred solution
Full refund

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