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Travelon

Travelon

www.travelonbags.com
What is your customer experience with Travelon?

Travelon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.6 star rating based on 2 reviews; consumers are mostly neutral. Reviewers note a high price level and mixed product diversity, with recurring quality issues like torn fabric and broken zippers.

Key Takeaways for Future Customers

  • Check recent Travelon reviews for durability reports before buying.
  • Expect style and practicality but inspect seams and clasps on arrival.
  • Be prepared for limited refunds or exchanges if defects recur.

Negative Feedback / Risk Areas

  • Multiple Travelon customer complaints about fabric tearing and weak zippers.
  • Poor customer service response and difficulty obtaining refunds or returns.
  • High price level vs perceived product longevity.

Positive Feedback

Customers praise the bags' style and practical anti-theft features; some value the product range despite durability concerns.

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Media from reviews

Travelon - Anti theft bag torn
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Lyne P Ktl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin Park, Illinois

Travelon bag

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AI Highlights
  • - I bought a $135 CAD Travelon bag in December 2022.
  • - A part came loose and the zipper broke; replacement arrived but tearing returned, no refund.

travelon answered me but I am disappointed with their answer.

I bought a $135 CAD travelon bag in December 2022.

A part has come loose and the zipper has broken.

I complained to travelon and Travelon sent me another one.

However, the same tearing problem returned. It's been 3 weeks since I received it.

Travelon tells me that I was entitled to only one exchange and that they cannot reimburse me.

I find the quality of this bag very disappointing.

Loss:
$130
Pros:
  • Practical bag
Cons:
  • Bad quality

Preferred solution: Full refund

User's recommendation: bad quality

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Resolved
Sheri D Ftb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Anti theft bag torn

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AI Highlights
  • - Fabric tore around the clasp after a year on the Travelon anti-theft bag.
  • - The bag was described as strong and anti-theft; the buyer asks about repair.
Travelon - Anti theft bag torn
Contains 1 confidential file for company representatives
Updated by user Sep 24, 2022

Company fixed the issue and I have been provided with product replacement. Travelon was great!

I sent them proof of my purchase and the damage to my bag and they replaced it. I have no complaints!.

Original review Aug 29, 2022

Hello, I purchased a travelon anti theft bag a year ago and the fabric tore around the clasp. Can this be repaired?

This bag is supposed to have fabric that is strong and anti theft proof. I'm wondering if I received a defective bag?

Thank you,

Sheri

Pros:
  • Great style
Cons:
  • Bag ripped

Preferred solution: If possible a repaired bag. I've barely used it but began traveling on May 1. I'll be travelling a lot over the next few years.

User's recommendation: The magnetic clasp is strong. My bag tore.

View full review
Anonymous
map-marker Flower Mound, Texas

Can't reach the company for a return - all public numbers are not working

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Terrible. no way to return a product.

Published phones don't work and no one responds to social media. No choice but to do a charge back on my credit card

User's recommendation: nope

View full review

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