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Travelmerry

Travelmerry Reviews

www.travelmerry.com
What is your customer experience with Travelmerry?

Travelmerry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Travelmerry has a 3.0 star rating from 1 review; consumers are mostly neutral. Reviewers value customer service and discounts. Price level reported as medium.

Key Takeaways for Future Customers

  • Travelmerry reviews note helpful customer service that can resolve seat and booking issues.
  • Expect medium price levels and occasional savings on fares.
  • Be prepared to request rebooking or changes via customer support.

Negative Feedback / Risk Areas

  • Recurring customer complaints about difficulty reaching phone support and slow responses to changed flights.
  • Some rebooking requests may require follow up to confirm changes.

Positive Feedback

Customer service resolved seat issues and avoided large seat fees, and one reviewer said they would book again.

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Benedicto C Fkx

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Verified Reviewer

Rebooking

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I need a change of date to fly back to US thnx, i was booked a return flight on Oct 23,2024 i want to rebook it January 29 , 2025, my reference # 506577 thnx

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Anonymous
map-marker Crescent City, Florida

Changed flights

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AI Highlights
  • - Flights were changed twice and I'm waiting for a response.
  • - You can't reach anyone by phone.
  • - I want to see options and an answer to my request.

Travelmerry changed flights twice I sent my response and Im waiting to hear from them.You cannot get anybody on the phone.I realize flights change but answer my request , either way I want to see what options I have

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Anonymous

TravelMerry - Excellent customer service

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AI Highlights
  • - TravelMerry booked Chicago to Dublin with Iberia at a low fare.
  • - Seat selection not allowed; TravelMerry secured free seats, saving $240.

I just booked a ticket through TravelMerry from Chicago to Dublin. I went with Iberia ( the Spanish Airline) because they were the cheapest.

I had no idea that the fare did not allow one to choose seats - not even terrible seats - before the flight. Apparently, I could have known this with more research - the search for "why can't I choose seats on Iberia" came up with plenty of complaints and news stories about this "game changing" move in international flights. Anyhow, my fault, but I was still unhappy. I contacted customer service at TravelMerry and they worked with the airlines to get me seats with my traveling companions at no charge.

This is huge, because the standard seat reservation fees would have been $240.

So, great customer service on inexpensive tickets. I will absolutely book with them again.

Pros:
  • Excellent customer service reps
Reason of review:
Good customer service
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Travel Expert Talks

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Travel Tips: Airbnb VS Traditional Renting

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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