Anonymous
map-marker Crescent City, Florida

Changed flights

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Travelmerry changed flights twice I sent my response and Im waiting to hear from them.You cannot get anybody on the phone.I realize flights change but answer my request , either way I want to see what options I have
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Anonymous

TravelMerry - Excellent customer service

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I just booked a ticket through TravelMerry from Chicago to Dublin. I went with Iberia ( the Spanish Airline) because they were the cheapest. I had no idea that the fare did not allow one to choose seats - not even terrible seats - before the flight. Apparently, I could have known this with more research - the search for "why can't I choose seats on Iberia" came up with plenty of complaints and news stories about this "game changing" move in international flights. Anyhow, my fault, but I was still unhappy. I contacted customer service at TravelMerry and they worked with the airlines to get me seats with my traveling companions at no charge. This is huge, because the standard seat reservation fees would have been $240. So, great customer service on inexpensive tickets. I will absolutely book with them again.
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Pros:
  • Excellent customer service reps
Reason of review:
Good customer service

Travel Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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