This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Agents promising to make sure your product and confirmation will come.

Of course, it never came. The customer service from travellink is full of lies, they try to talk their way out of problems. And after 2 hours talking, we still haven't made any progress due to the lack of the agents English skills and not being able to admit they made a mistake

User's recommendation: Dont use this.

View full review
ID
#3591464 Review #3591464 is a subjective opinion of poster.
Pros
  • If you like to talk with robots
Cons
  • No customer service
Preferred solution
Deliver product or service ordered
New Reviewer
What will you do about: I have booked a ticket and the value that was shown at the time of the purchase was not the value that was charged from my bank card without permission and consent. I have called several times Travel link premium service (yes, I purchased that...
View full review
View full review
ID
#3584747 Review #3584747 is a subjective opinion of poster.
Location
Uppsala, Uppsala County
Loss
$254
Preferred solution
Full refund
New Reviewer

Monney refound

They changed the time of the flight two weeks ago, and they didn't inform me. Because of that, I missed the flight. They could at least send me email.

User's recommendation: Always call hours before your flight.

View full review
ID
#3544104 Review #3544104 is a subjective opinion of poster.
Location
Skelleftea, Vasterbottens

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

About my fligh5

Travellink - About my fligh5
I only get emails about my canncelled flight Not the new date I reebook with Travellink also. Need info about my reebooked flight. And possibility to check me in

User's recommendation: Be pastion.

View full review
ID
#3537685 Review #3537685 is a subjective opinion of poster.
Location
Reykjavik, Capital Region

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer at all

Travellink - No answer at all
Travellink - No answer at all
Update by user Apr 20, 2022

Nothing happens

Original review posted by user Apr 19, 2022
I am waiting for refunds. No answer at all. My travel was deleted by the aircraft. Travellink has got money from Brussels Aircraft, but I have not got any refund.

User's recommendation: d.

View full review
ID
#3497162 Review #3497162 is a subjective opinion of poster.
Loss
$1600
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You have extra mony för one ticket .you most give back it to my kontobank .

Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
أهلا! أتحدث مع Travellink في Telegon nummer 077045**** بالسويد عن الدفع مقابل رحلة إلى لوكسمبورغ من ستوكهولم. حدث خطأ ما عندما دفعت ، والآن يمكنني أن أرى في حسابي المصرفي أنك قد سحبت ضعف المبلغ المالي للرحلة. كيف يمكننا إصلاحه؟ لقد تحدثت مع البنك الذي أتعامل معه وقلت إن عليك إعادة الأموال التي تم سحبها مرتين. سأرسل لك كل شيء حتى تستطيع أن ترى. يمكنني أن أرسل لك صورة من بنكي كونتو لأرى عنك ، احجز أكثر من المال الإضافي. مع أطيب التحيات ملك الخطيب

User's recommendation: they didnot help..they told me will help but just the want close the telephon with aut help.

View full review
ID
#3454374 Review #3454374 is a subjective opinion of poster.
Location
Stockholm, Stockholm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You have extra mony för one ticket .you most give back it to my kontobank .

Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Travellink - You have extra mony för one ticket .you most give back it to my kontobank .
Update by user Apr 02, 2022

You reserverat mor mony from my master card and i need it befor 6April.you didnot give back the extra more mony that ypu taked it frommy bankkonto.Malak

Original review posted by user Apr 02, 2022
Hi! I talk with Travellink in sweden telegon nummer 077045****yestarday about a payment for a trip to Luxemburg from Stockholm. Something went wrong when I paid and now on my bank account I can see that you have drawn twice the money for the trip. How can we fix it? I have talked with my bank and the said that you have to give back the money that is drawn twice. I will send you everything so that you can see. i can send to you photo from my bank konto to see about you reserverat more mone its extra . Best regards Malak alkhatib

User's recommendation: it was first time for me and the people work in travellink they donot help never.

View full review
ID
#3454267 Review #3454267 is a subjective opinion of poster.
Pros
  • Fast
Loss
$399
Preferred solution
I want my extra money that luxair booked from my master card derikt befor i travel to germany at 6 April
New Reviewer

Bad customer support

I contacted Travellink weeks ago regarding a cancelled flight from the airline and was told that they would issue a refund request. I then wait a couple of weeks and my friends that also had the same issue tell me that they have already gotten their money back. I then contact Travellink again and they tell me that they will now issue a refund request (which was suppose to be done weeks ago). The airline has already paid back the money to travellink so that they can pay me back. Hopefully they now hurry up and handle my refund request so that I can get my money back.
View full review
ID
#3440852 Review #3440852 is a subjective opinion of poster.
Location
Solna, Stockholm
Preferred solution
Full refund

Problem with booking

Last monday i try buy airplain ticket for my family but Travelink take money but didnt send me confirmation number, or any other information. Still waiting for my money to return on my account they said 1 day it is already pass 7

User's recommendation: Do not use travellink.

View full review
ID
#3421841 Review #3421841 is a subjective opinion of poster.
Location
Mjondalen, Viken

Trouble with my car rental

I can't reach anybody to help me. I needed to change the main driver for my rental car. I was just picking up the car, so I needed customer support to do the change. I couldn't find any way to get help.

User's recommendation: Don't use.

View full review
ID
#3372725 Review #3372725 is a subjective opinion of poster.
Location
Helsinki, Uusimaa

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article