634 CLAIMED LOSSES
5 TOTAL REVIEWS
Refund for cancelled flight
My flight were cancelled due to Hurricane Ian. Now I have to jump through hoops to get a refund. I paid insurance for my flight, and my refund should have been automatically reimbursed.
Fort Myers, Florida
- Did not reimburse flights that were cancelled
Total Scam Rip Off
The terms of the policy make it impossible to get reimbursed on a claim. They will accept your claim and send an email with a denial shortly afterwards with some outlandish terms that make it impossible to get reimbursed. Waste of money.
User's recommendation: Do Not Use Rip off/scam.
Don't buy AIG Travel Guard Insurance unless you have a magnifying glass
I bought travel guard insurance through the United Airlines ticketing reservation system. I thought it protected the consumer for trip cancellation. Apparently, it does not so I understand after trying to file a claim. If you have a lot of extra time, and you enjoy reading paragraphs of legal mumbo jumbo with a magnifying glass, good luck to you. Otherwise, there are better options on line. Never again with any AIG products. I do not believe it to be an honorable company.
- Misleading or insinuating text when it comes to coverage
Reason of review
Poor customer service
$200 change fee refund. I am not even asking for full ticket refund