Dvir E

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Verified Reviewer

Fraud

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I bought a ticket and they took the money four days ago. I'm here at the airport but the airline is telling me that there is a $518 balance to pay.

This is classic fraud. I'm calling the company and they're telling me to stay at the hotel and book a different flight.

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Loss:
$350
Pros:
  • No pros
Cons:
  • Fraud taking money no ticket

Preferred solution: Full refund

User's recommendation: Don't buy in this website

Naman G Llv

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Verified Reviewer

My money deducted but booking not made

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Travelgo - My money deducted but booking not made

I have booked flight Delhi to Dubai and Dubai to Delhi and payment deducted, but no booking made and payment not refunded.

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Loss:
$650

Preferred solution: Full refund

Naman G Llv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment deducted and no confirmation of booking

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Travelgo - Payment deducted and no confirmation of booking

I have booked round trip from Delhi to Dubai and payment deducted from my bank account but so far no confirmation yet received and no response to my email and calls.

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Loss:
$650

Preferred solution: Full refund

SENOL T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't get my flight confirmation

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Travelgo - I didn't get my flight confirmation

I purchased a flight ticket of WestJet through your platform for Cancun-Toronto May 13th and you charged $520.49 to my credit card!!!

However I didn't receive any email or flight confirmation from you.

Please solve this problem, otherwise I will dispute this payment to my bank.

Thank You

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Loss:
$520
Pros:
  • Cheap
Cons:
  • Not reliable

Preferred solution: Full refund

User's recommendation: This company looks like a scammer!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Limoges, Ontario

Ticket problem

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Travelgo - Ticket problem

Hi this is Joan Sumile,

I booked my ticket from ly.com last night and heres what happened. They me sent an email of my booking receipt was successful and my flight reservation form.

And now when I access my flight number or booking reference number I couldnt access those. Can you please help me to refund me for the ticket I bought.

I hope I can hear you soon. Thank you!

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Joan O Pqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cebu City, Province Of Cebu

Payment was deducted booking is not done

I was on the process of making booking it was asking for my account number payment was made but the booking is not done I don't receive my booking number and ticket

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Travel Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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