Travelex Reviews
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Verified Reviewer New ReviewerSubmitted a claim and told to pound sand
User's recommendation: Be wary.
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Thank you for taking the time to post about your experience on PissedConsumer. We reached out to our Customer Solutions Department, and we are happy to hear that they were able to assist with a One-Time Date Transfer, of your policy (facilitated by the other policyholder).
Due to the unprecedented volume of emails and phone calls related to the Covid-19 pandemic, we did experience longer than normal response time on phone calls and emails.
Thank you again, and we look forward to insuring your future travels. Kind Regards, Travelex Insurance Services Inc