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Travelex UK

Travelex UK

www.travelex.co.uk
What is your customer experience with Travelex UK?

Travelex UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Travelex UK 1.4 star rating from 1 customer review. Consumers are mostly dissatisfied. Recent recommendations include Pray and Don't use Travelex cards. Reviewers value diversity of products and privacy but report issues with billing practices and customer service; price level reported as low.

Key Takeaways for Future Customers

  • Travelex UK reviews show customers reporting blocked cards while abroad and long phone wait times.
  • Expect possible billing issues and frustrating resolution when using prepaid money cards.

Negative Feedback / Risk Areas

  • Customer complaints about money not ready at airport and duplicate charges.
  • Card blocked on holiday with no callback after 45 minutes on phone.
  • Poor customer service response and billing practices.

Positive Feedback

Reviewers appreciate product variety and attention to privacy and data security.

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Media from reviews

Travelex UK - Money not ready at airport, had to buy more but both charges taken from my...
Travelex UK - Money not ready at airport, had to buy more but both charges... - Image 2
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Loule, Faro

Money not ready at airport, had to buy more but both charges taken from my account

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Travelex UK - Money not ready at airport, had to buy more but both charges taken from my...
Travelex UK - Money not ready at airport, had to buy more but both charges... - Image 2
Contains 1 confidential file for company representatives

Incompetentcy, no apology. Had all my paperwork but could not find order.

Wasted 30 minutes that I hadnt planned

User's recommendation: Pray

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Marion T Hvy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blocked my card while I was on holiday

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I bought and paid for a Travelex money card

Got card

Get to South Africa. Try and use it invalid

Try phone 45 minutes on phone no joy

Still waiting for call back

Loss:
$750

Preferred solution: Full refund

User's recommendation: Don’t use Travelex cards

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