TravelData
TravelData Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TravelData has 3.2 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Fast refund, Helpful support, Ups shipping.
Cons: No cell signal where i live.Recent recommendations regarding this business are as follows: "Yes, I recommend", "GL makes a good router to use", "Yes I recommend", "BUYER BEWARE! If you can afford higher up front costs, go with a better company.", "Stay away".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TravelData has 3.2 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Fast refund, Helpful support, Ups shipping.
Cons: No cell signal where i live.Recent recommendations regarding this business are as follows: "Yes, I recommend", "GL makes a good router to use", "Yes I recommend", "BUYER BEWARE! If you can afford higher up front costs, go with a better company.", "Stay away".
Review authors value the most Diversity of Products or Services and Billing Practices. The price level of this organization is medium according to consumer reviews.
Satisfied with Refund Experience
The cell signal is bad at my mountain house. I bought a router with big antennas, and it didn't work.
I sent the router back with the label they gave me and got a refund the next day.
Check their coverage first; if it says no coverage, then it's probably accurate. Samantha was helpful in getting me set up and refunded.
- Fast refund
- Ups shipping
- Helpful support
- No cell signal where i live
Preferred solution: Full refund
User's recommendation: Yes, I recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wakefield, Rhode Island
Resolved: Rare Positive Experience
Company fixed the issue and I have been provided with discount on future orders.
As a customer of Travel Data for the past six months, I've found their internet service to be quite reliable, especially for someone who travels frequently. The connectivity has been strong in most areas, though there were a few spots where it lagged slightly.
The no-contract, prepaid setup is incredibly convenient, allowing for flexibility without the hassle of long-term commitments.
Customer service has been helpful, though response times vary. Overall, it's a solid choice for travelers who need consistent internet access but aren't looking for the absolute fastest speeds available.
User's recommendation: GL makes a good router to use
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefunded Promptly
My service did not work at our cabin. No sell signal.
Got a return label provided by travel Data support person right away and got a refund a few days later. Seems like a honest company who cares and works quick to solve my problem
User's recommendation: Yes I recommend
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service is nothing short of atrocious
I wish there was a way to select a "negative star" for the customer service rating. You cannot talk with ANYONE over the phone.
Everything is through chat...when you can get them. Craig was unable to respond to the most basic billing questions with a smidgen of competence. God help you if you get him. We had perfect service for almost a year, and then earlier this year they decided to "improve" their Magenta plan...charging us almost $50.00 more per month.
Within weeks, we had NO INTERNET...but still got to pay the increased rate. We went almost one month without internet (by the way, we work from home). They finally deduced that we needed a new SIM card. We got the new card...yeah internet!
And then we didn't, They deduced we needed a new router...more delays. And then they changed it again. This time with a reduction in rate from $149 to $99/month. Pretty sweet right?
It's been 3 months and I haven't seen the credit for the one month of no internet. Can you talk with anyone? NOOOO!
You get to play text footsies for one hour when the call would have taken 5 minutes. Unfortunately, TravelData is the most economical and as long as we're full-time RVers, we're screwed.
Preferred solution: Price reduction
User's recommendation: BUYER BEWARE! If you can afford higher up front costs, go with a better company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied former customer
Complete lack of tech support when internet goes down. They claim 24/7 email and chat support but when you open a support ticket youre lucky if they get back to you in the same week.
Chat support they constantly cut you off and leave you hanging.
I tried one of their different routers with all 3 cell carriers hoping for a better solution.
When this didnt work I promptly returned it and they still havent refunded my money.
They have no phones and have recently switched to some chat bot that loops you in circles. I will probably never see that money.
Steer clear of this company and save yourself time, money and frustration.
Preferred solution: Full refund
User's recommendation: Stay away
Nugegoda, Colombo District
Very good service customer handling very satified
traveldata is most good company in srilanka best company customers handling perfect very honest staffs
Odessa, Texas
Horrible customer service.
I live in RV remote rural texas.
Only option for service. They rape me on cost for service that is unavailable for days and weeks at a time.
Customer service is horrible, if they respond, IF? It's a firm letter *** thanking me for my patience while they COMPLETELY ignored the problem.
It randomly corrects itself- or not and never a direct response to my submitted support issue.
User's recommendation: Find ANYTHING else
This company is very big waste of money and your time. They rip you off by shutting your service off for no reason
Big time lack of internet service. Also customer service cant ever get ahold of them just complete trash.
Preferred solution: I purchased a router for 199 that I can't even use.
User's recommendation: Don't waste your time its just another scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been without internet for 8 days and they won’t help me.
Ive been without internet for 8 days. Customer service ignores me for whole days at a time.
Theres literally no reason for this. They could troubleshoot my router and get me back up in 10 minutes, yet this is the 8th day straight with no service. Ive called, and emailed every contact I can find. No one will respond.
Ive ask for a partial refund and the billing department hasnt responded in 3 days. I commented on their FB page to try and get a response and they immediately blocked me and erased my comments describing my treatment. To top it all off I got an email this morning saying my automated $85 payment will be charged on the 23rd.
Ha! That part of their business is running like a top.
Preferred solution: A refund for the days of missed service and for them to fix my Internet finally.
User's recommendation: Avoid Travel Data. Don’t use this company.
Companies Similar to TravelData
Infinite LTE Data
“Chris Smith at Infinite LTE.com runs this business. He resells sim cards through ATT and T mobile...“
NomadInternet
“The internet is not working and the phone number I just put in is a new number. The old number was...“
MyRepublic
“Summary: Most useless support team, App functions only half the time and app support is by a robot which...“
Maxsip Telecom
“I have been calling maxsiptel.com in regards to my tablet. I want to keep a change and the battery...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.