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New Reviewer

Can't reach them at number given

Have tried to get reservation at resort in Florida they wanted $250 more to complete transaction. I have an 8-day trip I paid for and now can't reach them.

User's recommendation: Don't purchase 5-year trip packages. took money but now can't reach them.

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ID
#1979866 Review #1979866 is a subjective opinion of poster.
Pros
  • Would have been nice had they followed terms and conditions
Cons
  • Took my money
Loss
$699
Preferred solution
Deliver product or service ordered
New Reviewer

Scams

Get your money back because is a scam company.
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ID
#1772582 Review #1772582 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund
New Reviewer

Scammed by Travel2caribbean.com

Omg do not used this company by any means! Huge huge scam!!!! Paid my trip in full and all associated fees. Book my trip 2 months ago for September and booked airfare. Just received a letter today canceling my trip and refused to refund my money! DO NOT use this company, you will lose your money! I will be posting this message everywhere I possibly can. I will be contacting Better Business Burea and getting a lawyer! Also contacted Consumer Affairs.
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2 comments
#1368879

What is the relationship between Travel2Carribean and Villa del Palmar? It appears your complaint is against Travel 2 Carribean, not Villa del Palmar. Doesn't the terms & conditions of your travel agreement with Travel2Carribean provide a remedy for trip cancellation?

#1369694
@PissedConsumer1368879

No they canceled my trip and told me to get a lawyer to try and reclaim my money.

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ID
#1088449 Review #1088449 is a subjective opinion of poster.
Location
Cabo San Lucas, Baja California Sur
Cons
  • Are a scam their your money an cancel your trip
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund

Villa del Palmar - Review in Hotels and Resorts category from Mexico City, Capital District

This entire experience and company is a joke! Avoid Villa Del Mar, the Villa Group, travel2caribbean, or any other group calling about offering free vacations once you purchase one, SCAM AND A JOKE!! Beware of Havier, Claire, Chad, and all involved! Complete scam!!!!
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1 comment
#1218174

Please provide specific details. Why was your sales presentation a joke?

Where did you attend the sales presentation (Villa del Palmar operates resorts in Los Cabos, Loretta, Nuevo Vallarta, and Cancun)? What did the sales people say that caused you to believe they were deceiving you? These sales presentations typically last 5 to 7 hours, when they state the presentation will be a mere 90 minutes. Frequently the prospective buyer leaves the presentation confused, thinking the benefits promised at the initial offering are the same benefits provided as the price decreases.

If the TS salespeople offer to sell you a foreclosed membership, you only receive those benefits provided to the original purchaser.

ID
#884190 Review #884190 is a subjective opinion of poster.
Location
Mexico City, Capital District

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