Payment wrongfully taken

am absolutely disgusted at the fact that travel trolley have taken money from my account when I informed am absolutely disgusted at the fact you have taken money from the account when I informed you that I do not wish to book with you any longer due to the bad customer...
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ID
#3617958 Review #3617958 is a subjective opinion of poster.
Location
Riyadh, Riyadh Region

To change my tickets.

I was directed to the airline. And the airline changed the tickets for me. Travel Trolley was interested in collecting more money from me to get me seat at an expensive price .

User's recommendation: Travel Trolley should be more accommodating with their customers and support the customers. They are interested in selling tickets.

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ID
#3148382 Review #3148382 is a subjective opinion of poster.
Location
Lagos, Lagos
New Reviewer

Refund not received

I tried contacting travel trolley many a times for my refund worth £1000 and the customer support executive states already processed and refuses to give me transaction ID to cross check with the bank. It's a fraud company never book tickets with them. It's been a year now I'am contacting them for refund but no answer from their side no response to the emails.
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ID
#3094427 Review #3094427 is a subjective opinion of poster.
Location
Amritsar, Punjab Province
Loss
$1000
Preferred solution
Full refund
New Reviewer

Poor Customer Service-rip off

Travel Trolley provides a very poor customer service, they asked for further fee's for ticket already booked with them. They failed to give the correct information on a travel visa and put the liability on the customer. A bunch of crooks. No one is willing to help to resolve the issues, do not book with this agencey. a around.

User's recommendation: Book with any other agency but Travel Trolley, when things go wrong on booking they will not help you.

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ID
#2916467 Review #2916467 is a subjective opinion of poster.
Loss
$800
Preferred solution
Apology