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Travel Professional International Charged $1800 cancellation fee for Family Vacation

Travel Proffessional International charged us $1800.00 Cancellation fee when we Found the EXACT same family vacation thru a different supplier for HALF the price!! They didn't even try come up with a reasonable solution! Their customer service was very unproffessional!! I have been booking vacations for us for over 25 years and this was, by far, the most painful experience yet! Even after paying the cancellation fee, we rebooked(exact same vacation) with a different supplier and still saved $2000.00! I can now see why TPI advertises on their website that their agents get"best commission rates in the industry". Keep ripping people off like this and I guess commission should be good!! BEWARE!!!
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1 comment
#1270155

First off it's not actually tpi that ripped you off,it was one of their home based travel agents,any proper agent would have either refunded you or price matched.

Put the blame on the travel agent not tpi

ID
#204985 Review #204985 is a subjective opinion of poster.
Location
Regina, Saskatchewan
Loss
$1800

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Thank The User for taking the time to review Company's Privacy Policy. Travel Professionals International operates this site to communicate information about Travel Professional International's' products and services and to provide a tool for communicating with Company's members and preferred suppliers. The User of Website may already be familiar with the Travel Professionals International's Data Privacy Policy which also appears on other Travel Professionals International affiliated web sites. TPI.ca is a site designed to provide information about Travel Professionals International and the many products and services that TPI offers. The User may be asked to provide information depending on the service or information The Client of Travel Professional International are requesting. These policies do not constitute contracts. By using the TPI.ca web site The User of Website acknowledge that The Customer do not intend the privacy policy to form a contract.
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Summary

TPI is a Travel Professional International, Canadian leader in travel industry and support services. The company was founded in 1994. TPI experienced support team is always ready to help with marketing, invoicing, accounting, centralized ticketing, and various IT services. Highly experienced and qualified TPI professionals are always ready to provide unique services to customers. Millions of people have already made sure TPI is worth dealing with. Exceptional services and competitive prices are the main benefits of this company. Today, TPI is considered to be a premiere provider of global leisure and travel management services.

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