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Travel Professional International Charged $1800 cancellation fee for Family Vacation

Travel Proffessional International charged us $1800.00 Cancellation fee when we Found the EXACT same family vacation thru a different supplier for HALF the price!! They didn't even try come up with a reasonable solution! Their customer service was very unproffessional!! I have been booking vacations for us for over 25 years and this was, by far, the most painful experience yet! Even after paying the cancellation fee, we rebooked(exact same vacation) with a different supplier and still saved $2000.00! I can now see why TPI advertises on their website that their agents get"best commission rates in the industry". Keep ripping people off like this and I guess commission should be good!! BEWARE!!!
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1 comment

First off it's not actually tpi that ripped you off,it was one of their home based travel agents,any proper agent would have either refunded you or price matched.

Put the blame on the travel agent not tpi

#204985 Review #204985 is a subjective opinion of poster.
Regina, Saskatchewan


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TPI is a Travel Professional International, Canadian leader in travel industry and support services. The company was founded in 1994. TPI experienced support team is always ready to help with marketing, invoicing, accounting, centralized ticketing, and various IT services. Highly experienced and qualified TPI professionals are always ready to provide unique services to customers. Millions of people have already made sure TPI is worth dealing with. Exceptional services and competitive prices are the main benefits of this company. Today, TPI is considered to be a premiere provider of global leisure and travel management services.

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