Anonymous
map-marker Washington, District Of Columbia
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#2405195 
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I just wish to continue warming people

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1.0
When you see mixed ratings or ratings all over the spectrum, the company is playing games with the rating system. For everybody dissatisfied with this company and providing a justified poor rating, be aware the company's staff or someone else follows up w/ a good rating to at least off set this system and keep the overall low rating from appearing. No matter Travel at is finest is a company I would recommend to my worst enemy only, it is that bad.
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Anonymous
map-marker Hyattsville, Maryland
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#1679983 
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Great cross country trip September 11th for 20 days

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4.5
Unsure of others experiences, but I enjoyed my cross country trip. The Amtrak rides, the hotels and bus tours were nice. I really enjoyed myself. We stopped at 8 locations. There were a total of 45 of us in our group and for me the trip was a success.
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Anonymous
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#1097974 
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Avoid, Travel at its Finest at all cost

Travel At Its Finest We just returned from a 15 day cross country train trip sponsored by this company. If you are looking for a organized, coordinated, client satisfied, organization to travel with, then this is not the company you're looking for. I could write a book of examples of what we endured but here are just a few. 1. Starting day one Wash. DC Union station- where to wait for your luggage-told to stand in different places- then told to stand over there- no pre planning 2. Seating available on train--at two of our train boarding's they were short of seats-20 to 30 people seating in a observation car for several hours, while seating throughout the train was found. 3. Seating comfort--the seats were great for a 4 to 5 hour trip. 4. The best restaurant we stopped at during the whole trip was Golden Corral--you figure it out 5. The hotels range from 4 star to no star 6. Logistics- we were grouped in 3 groups-each group had a guide- many times groups were given different info on the same activity- the guides were not communicating- where to have luggage- when to be at a bus 7. The tours we paid for- some never happened- some were a waste of money-could have done better on your own. Nothing as described in the itinerary- what you were paying for 8. We lost a whole day--15 day tour--we return home on day 14 - and no one can tell us why-was suppose to be 2 days in Albuquerque N.M.- arrived one evening, left next morning 9. I'm grateful for being able to see this country. I'm grateful for a safe trip back. But as long as I am able to decide what travel agency to employ in the future--IT WON'T BE "TRAVEL AT ITS FINEST"
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Anonymous
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#1070109 
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Travelers Be Aware

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1.3
On 4/30/2017,we left from DC & all over the USA 2 Europe for 15 days to what we thought would be a glorious vacation. It turned out to be a nightmare. The company promised that on the next go round, they will physically check out hotels, and how they are going to report to the E.U. about the businesses that failed them, and that they later learned that the contact they used gave old info. from 2 years ago. Travel at its Finest brags about being in business for 42 years? Yet, via keyboard is ur main research on a $4,000 trip. W/O vetting hotels, & proper research, we were cheated. They took 77 of us to dirty hotel stays, cheap food, chaotic tours, and wont give us a partial refund. Senior citizens & others had to carry our own luggage. I talked 2 them 2 no avail. No other recourse seems available? Suggestions?
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