
Unclaimed
Travel 19
522
CLAIMED LOSSES
2
TOTAL REVIEWS
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Verified Reviewer New ReviewerRefund
This is an official complaint for the refund of my money transferred into the account of eDream for a ticket purchased online through my Ecobank account but was not delivered. The ticket purchased Kindly see below the full information of the transaction Flight Name: Egyptair MS840 & MS875 Flight Departure: OR Tambo International Airport, TD South Africa Flight destination: Murtala Muhammed, TD, Lagos Departure Date: August 12, 2022 Departure Time: 9:45 P.M Flight Arrival Date: August 13, 2022 Flight Arrival time: 1:00 P.M Passenger name: last name: Duo L. First name: Princess
ID
Location
Cotonou, Littoral Region
Loss
$522
Preferred solution
Full refund
Poor service causing great inconvenience
On 28th December while still in Austria I bought and paid for a Day 2 Covid test costing £70 + I did the test and posted it on my return home on 30th December. Today is 7th January and I still have no result and remain confined to my home. Travel 19 have blamed Royal Mail and the holidays for the delay but this has gone on too long now .I have requested a refund and have had no response . I am appalled by this expensive, incompetent service.
User's recommendation: Avoid this company.
ID
Location
Belfast, Northern Ireland
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