Thompson K

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Verified Reviewer
| map-marker Cotonou, Littoral Region


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This is an official complaint for the refund of my money transferred into the account of eDream for a ticket purchased online through my Ecobank account but was not delivered. The ticket purchased Kindly see below the full information of the transaction Flight Name: Egyptair MS840 & MS875 Flight Departure: OR Tambo International Airport, TD South Africa Flight destination: Murtala Muhammed, TD, Lagos Departure Date: August 12, 2022 Departure Time: 9:45 P.M Flight Arrival Date: August 13, 2022 Flight Arrival time: 1:00 P.M Passenger name: last name: Duo L. First name: Princess
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Preferred solution: Full refund


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Verified Buyer
| map-marker Belfast, Northern Ireland

Poor service causing great inconvenience

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Travel 19 - Poor service causing great inconvenience
Travel 19 - Poor service causing great inconvenience - Image 2
On 28th December while still in Austria I bought and paid for a Day 2 Covid test costing £70 + I did the test and posted it on my return home on 30th December. Today is 7th January and I still have no result and remain confined to my home. Travel 19 have blamed Royal Mail and the holidays for the delay but this has gone on too long now .I have requested a refund and have had no response . I am appalled by this expensive, incompetent service.
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User's recommendation: Avoid this company

Travel Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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