Trash Butler
Trash Butler Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trash Butler has a 2.3 star rating from 3 customer reviews with 67% unfavorable and 33% positive feedback; consumers report poor reliability, weak customer service, and high prices, according to Trash Butler reviews.
Key Takeaways for Future Customers
- Expect strict pickup rules on bag size, weight, and limited cardboard allowance when researching valet trash service options.
- Prepare for possible noise and missed cleanup based on recent neighborhood complaints.
Negative Feedback / Risk Areas
- Recurring Trash Butler customer complaints cite unreliable pickups, management and safety issues, and problems with customer service.
- Reviews warn about high price levels and disputes over pay or service expectations.
Positive Feedback
Some customers noted staff can be helpful; a minority left favorable remarks despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trash Butler has a 2.3 star rating from 3 customer reviews with 67% unfavorable and 33% positive feedback; consumers report poor reliability, weak customer service, and high prices, according to Trash Butler reviews.
Key Takeaways for Future Customers
- Expect strict pickup rules on bag size, weight, and limited cardboard allowance when researching valet trash service options.
- Prepare for possible noise and missed cleanup based on recent neighborhood complaints.
Negative Feedback / Risk Areas
- Recurring Trash Butler customer complaints cite unreliable pickups, management and safety issues, and problems with customer service.
- Reviews warn about high price levels and disputes over pay or service expectations.
Positive Feedback
Some customers noted staff can be helpful; a minority left favorable remarks despite issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Picky
- - The list of items TB won't pick up is longer than what they pick up.
- - Garbage must weigh a certain amount, so weigh it before putting out.
The list of what TB won't pick up is longer than what they do pick up. Garbage has to be a certain weight, so you need to weigh it before putting it out.
You're allowed two (2) cut down, flat boxes per pick up, so after your kid's birthday, you'll be waiting forever to get rid of the boxes. The trash bags must be a certain size and color; you aren't allowed to put glass in the bags.
No more than 3 bags, despite sizes. In general, they are constantly looking for reasons to not pick up your garbage, so you have to do it yourself!
User's recommendation: Don’t hire them unless you want constant headaches
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot woke up 200 am april 11th while sleeping in my development
was resting deep sleep april 11th and then went outside to see who was sreaming a pickup truck spun around to exit then saturday am trash was all over grass my building
User's recommendation: theyre a good company but need to hire better people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible management
- - In Houston, May 16, 2024, a tornado occurred.
- - We were required to work and unpaid for the work done.
- - Pay $30 per job; Greystar union mandatory.
As a former employee of this company, I worked in Houston, Texas. On May 16th, 2024, a tornado touched down in Houston causing most of the city to flood.
Despite this, we were still required to come to work. Upon arriving, there was no power and visibility was poor, making the job impossible to complete. I reported the situation to management, who instructed me to do as much as could. However, because the job was not completed, they didn't pay me for the work I managed to do.
This company displays absolutely no regard for their employees' safety.
Additionally, they misrepresent their pay scale, offering $30 per job regardless of the property size, whether it's 200 units or 20 units. To make matters worse, there's a built-in union with Greystar properties, which doesn't allow workers to opt out of their service.
- Unresponsive hr department
- Untrained supervisors
- Threatened with job loss by supervisorsthreatened with job security by upper management
Preferred solution: Compensation for my medical bills
User's recommendation: Avoid Greystar properties and do not live anywhere that has a deal with any valet trash service
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