Worst company ever!
The movers picked everything up on Friday, then AFTER everything was loaded, they told me it would be over Double the original quote. We were sent a BINDING moving estimate of $3000.00 only to be told after everything was loaded on the truck that we owed a total of over $7000.00!!! We don't have that kind of money. Now we are fighting with them because of the binding estimate, which is supposed to mean the price cannot go up or down. My husband and I are scared we will never see our stuff unless we pay them. I got an email from "Jenny" with an apology that the sales rep was 'untruthful' with us and offering us a 'discount' of $1200.00. That's not going to help because we only budgeted for a little over the original quote. We are thinking of trying to start a class action against this company! Anyone interested, let me know!
Transworld Vanlines Net Moving Service
- Customer service
Reason of review
Problems with payment
Transworld Van Lines Englewood CO - Nightmare
I have a very bad experience with Transworld Van Lines Englewood CO based booking. They don't keep up their time. They are supposed to call the customer and tell 24 hrs in advance. Despite reminding them every day over phone and mail, they did not turn up on the day of move, neither they responded to my email. I am having all the correspondence and evidence for future legal action. All my plans went awry. Despite charging heavily for moving , I had to cancel my trip as they did not turn up on time to pick my goods. SO I lost my flight charges . I have to shell couple more hundreds for over staying at the apartment. I am going to share my experience in all the social channels from the day of booking and till they deliver. Stay tuned. Details: From Denver to Houston Goods: 12 boxes, 1 TV a futon, queen bed and box and railings, one stool, one TV stand. 1 iron box, 1 suitcase They charged $2000 I will share the booking agent name, phone and other staff who handled the service in detail in my next review comment
Reason of review
Poor customer service
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