Skip to content
TransUnion UK

TransUnion UK

www.transunion.co.uk
What is your customer experience with TransUnion UK?

TransUnion UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

TransUnion UK has a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendations state Avoid where possible.

Positive Feedback

No positive experiences are reported in the single review; the account notes offshoring of back-office functions.

Negative Feedback / Risk Areas

  • Complaints are reportedly ignored, reflecting poor customer service and unresolved issues.
  • Off‑shoring to eastern Europe leads to a hit-and-miss experience and inconsistent responses.
  • Users cite difficulty obtaining help, which fuels TransUnion UK customer complaints about support.

Key Takeaways for Future Customers

  • Check TransUnion UK reviews before signing up and factor in potential support problems.
  • Be cautious about expectations for billing, refunds, or subscription assistance given reported service gaps.
  • Consider alternatives if reliable local customer service is important.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
david h Rfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint ignored

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Their UK operations 'off-shores' it's back office service to eastern europe which gives a very hit and miss experience

When things go wrong they ignore complaints and will not help

Loss:
$5000

Preferred solution: Apology

User's recommendation: Avoid where possible

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article