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Verified Reviewer
New Reviewer

Dishonest and unethical business practice

I was given an original quote per hour. At the time of pickup, the driver presents a contract that is hundreds more than the original quote. They DO NOT send anything other than a quick quote prior to being picked up, as they claim. At that time, it is too late to cancel without having to pay 50%. After leaving a negative review on Google about my experience, the company chose to use my personal information that they obtained from the business contract in their response to reviews. They used my first and last name, the area code for my phone number and the city I live in. Other people in the party also left reviews about the experience and the company is claiming that I had them write fake reviews. Everyone in the party reserves the right to leave a review about the experience with this shady company. My review has since been taken down, which is not fair to future customers. They are also threatening legal recourse because of my review. Transcity Limos has been ripping people off for 7 years. I wish I would have read all the negative reviews before booking. They are all extremely similar.

User's recommendation: DO NOT USE THIS COMPANY.

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ID
#4611233 Review #4611233 is a subjective opinion of poster.
Cons
  • Unethical
Loss
$356
Preferred solution
I would like the company to fully disclose all fees to future customers prior to the deadline for cancellation. I also want my original Google review put back up on the website.
New Reviewer

Complete Crooks